Spa Coordinator

Little Creek Casino Resort
8hOnsite

About The Position

Are you a warm, organized, and service-oriented individual with a passion for hospitality? Little Creek Casino Resort is seeking a Spa Coordinator to become the welcoming face of our Seven Inlets Spa. In this key role, you’ll oversee all aspects of Spa Guest Services, ensuring each guest enjoys a seamless and memorable experience. From managing appointments and answering inquiries to handling transactions, your blend of professionalism, warmth, and efficiency will create a serene environment for our guests. If you enjoy creating welcoming experiences and ensuring guest satisfaction, we’d love to hear from you!

Requirements

  • High School Diploma or GED required
  • Minimum six months of related experience or training; experience in spa hospitality or a similar industry preferred
  • A combination of education and experience may be considered
  • Must pass a background check

Nice To Haves

  • experience in spa hospitality or a similar industry preferred

Responsibilities

  • Greet and assist spa guests with warmth and professionalism.
  • Answer phone calls promptly, make spa reservations, and respond to guest inquiries about our resort and spa services.
  • Gain thorough knowledge of spa rates, amenities, and selling strategies to guide guests effectively.
  • Handle guest check-ins, issue spa lockers, robes, and slippers, and provide orientation tours of the spa.
  • Process payments and maintain accurate transaction records, ensuring all credit card and cash handling procedures are followed.
  • Maintain a safe, clean, and organized spa environment, including stocking locker rooms and monitoring facility areas.
  • Perform clerical tasks such as mail sorting, envelope stuffing, and paperwork shredding.

Benefits

  • Explore career growth opportunities and excellent benefits.
  • Discover more about our comprehensive benefits package and the advantages of joining our team at Little Creek Careers Page.
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