Spa Coordinator (Part-Time)

Four Seasons Hotels and Resorts•Minneapolis, MN

3d•$20

About The Position

As a Spa Coordinator at Four Seasons Minneapolis, you will play a pivotal role in ensuring the smooth operation of our luxurious spa facility. Serving as the primary point of contact for guests, you will manage spa reservations, coordinate spa services, and provide exceptional customer service to enhance the overall guest experience. Your organizational skills, attention to detail, and passion for hospitality will contribute to maintaining the Four Seasons’ reputation for excellence in service and wellness.

Requirements

Reading, writing and oral proficiency in the English language
Superior communication and organizational skills
Previous hotel and computer knowledge preferred
Great and honest smile
High grooming standards
2 years experience on a similar position
High School Degree or equivalent

Responsibilities

Provide a warm and professional welcome to guests, ensuring an exceptional experience from arrival to departure
Manage reservations and efficiently schedule spa treatments, maximizing availability for guests
Be knowledgeable about all spa services, treatments, and products, confidently advising guests on their choices
Handle guest inquiries via phone, email, and in person, ensuring prompt and professional responses
Maintain cleanliness and organization of the spa reception area
Process payments and manage billing accurately
Collaborate with the spa team to ensure seamless daily operations and an outstanding guest experience