Spa Coordinator

Dunwoody•Atlanta, GA

14d•$13

About The Position

Want to work at America’s BEST day spa? Ready to make a difference and be an important part of our Team at the luxurious Woodhouse Spa in Dunwoody? We are looking for team members who are passionate about delivering exceptional customer service, driven by intention and guided by excellence. At The Woodhouse Day Spa, we value our team members and strive for excellence with every guest experience. As a Spa Coordinator, you are the first and last impression for each guest that enters the spa, so you are a critical team-player in delivering service beyond expectations! Passion Meets Purpose at Woodhouse At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

Responsibilities

Serves as primary support for the spa’s manager, therapists and guests
Ensures that every guest has a friendly, inviting and memorable experience
Answers incoming calls, listens to our guests’ needs to schedule appointments or give service recommendations, and collects payment for services
Partners with the therapists to increase their guest retention and retail sales by scheduling the guest’s next appointment during checkout and promotes the recommended products
Educates guests on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
Drives service and retail sales/awareness by educating guests on products, services and treatments
Remembers the small things that make The Woodhouse special--the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
Must be able to work weekends and some holidays