Spa Concierge - Waldorf Astoria Beverly Hills

Hilton•Beverly Hills, CA

3d•Onsite

About The Position

As a leading hotel in the luxury market, Waldorf Astoria Beverly Hills is looking for a Position Title to join the Department Team at this beautiful property! This Forbes 5Star, AAA 5Diamond hotel has 170 rooms, 6,300 square feet of banquet space, and 4 food and beverage outlets. This includes an elevated Mediterranean restaurant, a rooftop restaurant, lobby lounge, and inroom dining. At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Responsibilities

Answer phones and make Spa reservations
Greet guests and respond to guest inquiries and resolve service issues in a timely, friendly and efficient manner
Maintain cleanliness of work area including, but not limited to, cleaning the locker rooms and fitness area in accordance with federal, state, local and company standards
Assist in monitoring facility use to ensure guest safety
Conduct financial transactions, as needed
Perform general Spa duties, as needed
Assist guest in spa with retail purchases

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
BestinClass Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
DebtFree Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs