Female Spa Attendant

The Ballantyne Hotel & Spa, CharlotteCharlotte, NC
2d

About The Position

As a Spa Attendant, you will play a crucial role in maintaining a clean, welcoming, and serene environment for our spa guests. Your primary responsibility is to ensure the spa facilities are pristine and well-stocked, contributing to an exceptional spa experience.

Requirements

  • Previous experience in a spa or hospitality setting is preferred.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Flexibility to work various shifts, including weekends and holidays.

Responsibilities

  • Clean and sanitize spa facilities, including treatment rooms, locker rooms, relaxation areas, and restrooms.
  • Maintain cleanliness and organization of supply closets and storage areas.
  • Restock supplies as needed, including towels, robes, linens, and toiletries.
  • Assist with laundry duties, ensuring spa linens are clean and properly folded.
  • Greet guests warmly and professionally, providing excellent customer service.
  • Anticipate guest needs and address any concerns promptly.
  • Assist guests with inquiries and requests, such as locker usage, towel service, and product recommendations.
  • Assist with scheduling and coordinating appointments as needed.
  • Ensure smooth transitions between treatments by preparing rooms and restocking supplies.
  • Assist with retail sales of spa products.
  • Perform other duties as assigned by the Spa Manager.

Benefits

  • Medical, Dental, Vision
  • Hotel Discounts
  • Paid Time Off
  • Employee Assistance program
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