Spa Attendant

Arch Amenities Group•Surfside, FL

About The Position

Arch Amenities Group, the global leader in spa, fitness, and leisure management, is seeking a Spa Attendant to support the daily operations of our spa and fitness facilities. This role ensures that all areas--spa, locker rooms, fitness center, pool area, and spa desk (if applicable)--are clean, stocked, welcoming, and operating in line with company standards. The ideal candidate is dependable, detail-oriented, and committed to providing an exceptional guest experience.

Requirements

High School Diploma or GED required.
Prior customer service experience, preferably in a hospitality or spa setting.
Friendly, professional demeanor with strong communication skills.
Organized, efficient, and capable of multitasking in a fast-paced environment.
Detail-oriented with a strong sense of cleanliness and safety.
Ability to lift up to 50 lbs and perform physical tasks (standing, bending, reaching, etc.) throughout shift.
Must be available to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

Maintain cleanliness and organization of the spa, locker rooms, fitness areas, and pool.
Sweep, mop, vacuum, and take out trash regularly.
Restock linens and amenities in guest and locker areas; manage dirty laundry collection and delivery.
Sanitize wet areas, showers, bathrooms, grooming stations, and treatment rooms.
Greet and assist guests warmly, ensuring comfort and satisfaction.
Escort guests to changing areas and explain locker room, shower, and spa amenities.
Operate laundry equipment (if applicable); wash, dry, and fold linens as needed.
Communicate effectively with guests and team members regarding facility features and guest needs.
Promptly report any guest issues, facility concerns, or safety hazards to management.
Follow all Arch Amenities Group brand standards, safety procedures, and policies.
Perform additional duties as assigned by management.