Spa Attendant

KW PROPERTY MANAGEMENT AND CONSULTINGSurfside, FL
Onsite

About The Position

The Amenities Attendant is a hospitality position responsible for maintaining a safe and clean aquatic recreational area for guests or residents and/or other amenity or common areas under the supervision of the Maintenance Supervisor, Property Manager or General Manager.

Requirements

  • Prior experience in a related position.
  • The ability to work in a busy, luxury, and fast-paced environment;
  • The ability to convey a positive and “can-do” attitude at all times, including during high-stressful situations;
  • Ability to communicate effectively with other staff;
  • Must be able to work well with others as the role will require cooperation from other team members;
  • High School Diploma or Equivalent;
  • Ability to organize and prioritize;
  • English speaking required.

Nice To Haves

  • Experience at a luxury property, club or hotel is strongly preferred;

Responsibilities

  • Welcome and Greet residents.
  • Answer phones and schedule services for residents.
  • Maintain inventory of spa supplies, organize and report when additional supplies are needed.
  • Ensure that the pool vendor is properly cleaning the jacuzzi in both men and women spa areas.
  • Ensure that massage rooms are clean and prepared before and after usage.
  • Determine improvements to spa areas and share suggestions with management.
  • Wash, dry, fold, and prepare towels for use. Make sure towels are set our timely and picked up regularly so that there are no messes left in the spa or pool areas.
  • Prepare iced fruit water every morning, and ensure that ice and water are replenished as needed.
  • Maintain the gym areas organized. Rack weights, place equipment where it needs to be, dispose of trash.
  • Clean machines regularly and ensure that they are deep cleaned by helping staff do so biweekly.
  • Ensure all gym mirrors are clean at all times.
  • Report any damages to equipment to the gym equipment company and schedule their repairs immediately.
  • Assist in efforts to improve the services at the amenities level, special events and special projects.
  • Prepare fruit water and towel service display at the pool area every Saturday and Sunday morning no later than 9:30am. Replenish fruit water and towels regularly throughout the day, and pick up used towels to wash upon same visit.
  • Assist in organizing the pool chairs as needed.
  • Ensuring residents are complying with Association Rules and Regulations;
  • Report any malfunction immediately to Supervisor;
  • Remove trash from garbage bins in bathrooms and pool deck as needed;
  • Complete daily check list of groundskeeping items of the pool deck, resident room, theatre room, etc.
  • Assist other departments as time allows on projects and duties as assigned.
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