Spa Attendant

Four Seasons Hotels and Resorts • Lanai City, HI

2d • $23 • Onsite

About The Position

The Four Seasons Resort Lāna’i is looking for a Spa Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

HAWANAWANA SPA
Hawanawana Spa, with a line-up of exclusive world-class spa brands including Eminence, Knesko, OSEA, Shankara and HydraFacial, offers a menu comprising a careful selection of treatments, combining tradition with innovation. Offering an holistic relaxation experience for guests – Four Seasons Resorts Lana’i also features two fitness and yoga facilities – both with fabulous ocean views. Guests looking to add fitness to their wellness regime can explore our comprehensive fitness and yoga programs that include Personal Training, Kettlebell Power, Full Body Conditioning, Core Conditioning, Tai Chi, and Anti-Gravity Yoga (Aerial Yoga).

WHAT YOU’LL DO
The Spa Attendant is responsible for maintaining the cleanliness, organization, and ambiance of the spa and fitness areas, ensuring guests experience a serene and luxurious environment. This role requires a proactive approach, attention to detail, and adherence to the high service standards synonymous with leading luxury hospitality brands

Requirements

• Successful candidate must possess legal work authorization in United States
• Ability to stand for extended periods, lift up to 30lbs, and push/pull as needed during shifts
• Weekend and Holiday availability required.
• A passion for the health and wellness industry, with a commitment to delivering exceptional guest experiences.
• Strong organizational skills and the ability to prioritize tasks in a dynamic environment.

Responsibilities

• Greet guests warmly, providing information about spa services and facilities.
• Assist guests with spa appointments, locker arrangements, and facility usage.
• Respond promptly to guest inquiries and requests, ensuring their comfort and satisfaction.
• Enforce spa and fitness centre guidelines courteously to maintain a safe and pleasant environment.
• Maintain cleanliness and readiness of all spa areas, including locker rooms, relaxation lounges, and fitness spaces.
• Replenish amenities such as towels, robes, toiletries, and refreshments regularly.
• Ensure all equipment, including hot tubs, saunas, steam rooms, and fitness machines, are functioning properly; report any maintenance needs promptly.
• Assist in setting up and breaking down areas for spa treatments and fitness sessions as needed.
• Support therapists, instructors, and other team members to ensure seamless service delivery.
• Communicate effectively with colleagues and supervisors to address operational needs.
• Participate in training sessions and team meetings to stay informed about spa offerings and protocols.
• Adhere to all safety procedures and protocols to ensure a secure environment for guests and staff.
• Report any accidents, injuries, or unsafe conditions to management immediately.
• Handle lost and found items according to established policies.

Benefits

• 100% Employer contributed Medical, Dental, and Vision benefits
• Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc.) as well as Paid Time Off & Holiday Pay
• Inclusive and diverse employee engagement & recognition events all year-round
• Complimentary stays and exclusive discounts at Four Seasons Worldwide
• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
• Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
• Comprehensive learning and development programs to help you master your craft
• Energizing Employee Culture where you are encouraged to be your true self!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed