Spa Attendant

Arch Amenities GroupHallandale Beach, FL
7h

About The Position

Arch Amenities Group, the global leader in spa, fitness, and leisure management, is seeking a Spa Attendant to support the daily operations of our spa and fitness facilities. This role ensures that all areas--spa, locker rooms, fitness center, jacuzzi area, and spa desk (if applicable)--are clean, stocked, welcoming, and operating in line with company standards. The ideal candidate is dependable, detail-oriented, and committed to providing an exceptional guest experience.

Requirements

  • High School Diploma or GED required.
  • Prior customer service experience, preferably in a hospitality or spa setting.
  • Friendly, professional demeanor with strong communication skills.
  • Organized, efficient, and capable of multitasking in a fast-paced environment.
  • Detail-oriented with a strong sense of cleanliness and safety.
  • Ability to lift up to 50 lbs and perform physical tasks (standing, bending, reaching, etc.) throughout shift.
  • Must be available to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

  • Maintain cleanliness and organization of the spa, locker rooms, fitness areas, and wet area.
  • Sweep, mop, vacuum, and take out trash regularly.
  • Restock linens and amenities in guest and locker areas; manage dirty laundry collection and delivery.
  • Sanitize wet areas, showers, bathrooms, grooming stations, and treatment rooms.
  • Greet and assist guests warmly, ensuring comfort and satisfaction.
  • Escort guests to changing areas and explain locker room, shower, and spa amenities.
  • Operate laundry equipment (if applicable); wash, dry, and fold linens as needed.
  • Communicate effectively with guests and team members regarding facility features and guest needs.
  • Promptly report any guest issues, facility concerns, or safety hazards to management.
  • Follow all Arch Amenities Group brand standards, safety procedures, and policies.
  • Perform additional duties as assigned by management.
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