Spa Attendant - Part Time, Female

PCH Hotels & Resorts•Montgomery, AL

15d

About The Position

As a member of our hospitality team, the primary responsibility of a Spa Attendant is to provide exceptional assistance to spa guests and ensure the overall cleanliness, organization, and presentation of the spa facilities. This role is responsible for warmly welcoming and escorting guests into the locker area, and maintaining the cleanliness and organization of the locker rooms, showers, wet treatment rooms, lounges, and pool areas. This includes ensuring these spaces are well-maintained and stocked with towels, robes, slippers, toiletries, and other amenities. This role is vital in creating a pleasant and well-organized spa environment. and contributes to a positive spa experience by helping guests feel relaxed and cared for throughout their visit. Demonstrate a strong commitment to maintaining impeccable cleanliness standards throughout the spa. Greet and accompany guests to the locker area, assign lockers, and provide all necessary amenities for their enjoyable spa experience. Effectively communicate the proper usage of all spa facilities to ensure guest comfort and safety. Maintain clean and well-stocked restrooms and showers, promptly replaced used towels and bath mats, and wiped down showers after each use. Assist therapists during treatments as needed, ensuring smooth service delivery and guest satisfaction. Manage inventory levels and ensure the availability of guest supplies in the locker room and vanity areas. Monitor guest appointments and ensure they are in the appropriate areas at the scheduled times, promptly reporting any issues to supervisors. Stock and serve beverages and fruits in the lounge areas, offering refreshments to each guest. Manage laundry processes, promptly dispose of soiled linens according to established systems, and fold and stock fresh towels by standard operating procedures. Arrange spa areas, such as relaxation rooms, with necessary items like ice packs and towels to provide a comfortable environment for guests.

Responsibilities

Provide exceptional assistance to spa guests
Ensure the overall cleanliness, organization, and presentation of the spa facilities
Warmly welcome and escort guests into the locker area
Maintain the cleanliness and organization of the locker rooms, showers, wet treatment rooms, lounges, and pool areas
Ensure spaces are well-maintained and stocked with towels, robes, slippers, toiletries, and other amenities
Maintain impeccable cleanliness standards throughout the spa
Greet and accompany guests to the locker area, assign lockers, and provide all necessary amenities
Effectively communicate the proper usage of all spa facilities
Maintain clean and well-stocked restrooms and showers
Replace used towels and bath mats
Wipe down showers after each use
Assist therapists during treatments as needed
Manage inventory levels and ensure the availability of guest supplies
Monitor guest appointments and ensure they are in the appropriate areas at the scheduled times
Stock and serve beverages and fruits in the lounge areas
Manage laundry processes
Dispose of soiled linens
Fold and stock fresh towels
Arrange spa areas with necessary items like ice packs and towels