Spa Attendant

KW Property Management Careers•Surfside, FL

1d•Onsite

About The Position

The Amenities Attendant is a hospitality position responsible for maintaining a safe and clean aquatic recreational area for guests or residents and/or other amenity or common areas. This role operates under the supervision of the Maintenance Supervisor, Property Manager, or General Manager. Key responsibilities include welcoming residents, scheduling services, managing spa supplies, ensuring cleanliness of spa and gym areas, reporting equipment damages, and assisting with special events and projects. The position requires attention to detail in maintaining various amenity spaces and providing guest services.

Requirements

Prior experience in a related position
The ability to work in a busy, luxury, and fast-paced environment
The ability to convey a positive and “can-do” attitude at all times, including during high-stressful situations
Ability to communicate effectively with other staff
Must be able to work well with others as the role will require cooperation from other team members
High School Diploma or Equivalent
Ability to organize and prioritize
English speaking required
Ability to follow oral and written instructions

Nice To Haves

Experience at a luxury property, club or hotel is strongly preferred

Responsibilities

Welcome and Greet residents
Answer phones and schedule services for residents
Maintain inventory of spa supplies, organize and report when additional supplies are needed
Ensure that the pool vendor is properly cleaning the jacuzzi in both men and women spa areas
Ensure that massage rooms are clean and prepared before and after usage
Determine improvements to spa areas and share suggestions with management
Wash, dry, fold, and prepare towels for use
Make sure towels are set out timely and picked up regularly so that there are no messes left in the spa or pool areas
Prepare iced fruit water every morning, and ensure that ice and water are replenished as needed
Maintain the gym areas organized
Rack weights, place equipment where it needs to be, dispose of trash
Clean machines regularly and ensure that they are deep cleaned by helping staff do so biweekly
Ensure all gym mirrors are clean at all times
Report any damages to equipment to the gym equipment company and schedule their repairs immediately
Assist in efforts to improve the services at the amenities level, special events and special projects
Prepare fruit water and towel service display at the pool area every Saturday and Sunday morning no later than 9:30am
Replenish fruit water and towels regularly throughout the day, and pick up used towels to wash upon same visit
Assist in organizing the pool chairs as needed
Ensuring residents are complying with Association Rules and Regulations
Report any malfunction immediately to Supervisor
Remove trash from garbage bins in bathrooms and pool deck as needed
Complete daily check list of groundskeeping items of the pool deck, resident room, theatre room, etc.
Assist other departments as time allows on projects and duties as assigned