Sourcing Associate

Goodwin•Columbus, OH

107d•$25•Onsite

About The Position

As a Sourcing Associate, you’ll be the friendly human touch that complements our technology platform, supporting and empowering the independent brokers who rely on it. Your day‑to‑day focus: maintaining communication with operators and filling in the nuanced gaps, so our broker partners can shine and close trips in an efficient manner.

Requirements

Strong communication and interpersonal skills, both written and verbal
Excellent organizational abilities and attention to detail
Ability to work independently and as part of a team
Proactive problem-solving skills
Proficiency in CRM tool(s), G Suite and/or Microsoft Office as well as internal communication tools such as Slack

Nice To Haves

Experience in a service-focused call center environment preferred
Experience in business aviation highly preferred

Responsibilities

Efficiently manage and follow up with operators on quote requests, ensuring timely and accurate responses.
Act as a partner and confidant to assigned broker partners on a daily basis.
Achieve assigned metrics, including outbound calls and business closure rates, to contribute to the company's growth.
Actively engage with operators to gather detailed information and support in effectively closing trips.
Effectively utilize downtime to perform additional duties such as procurement and sourcing, contributing to overall operational efficiency.
Collaborate with other operational teams, including sourcing and brokers, to ensure seamless service delivery.
Demonstrate strong attention to detail and pattern recognition skills to build and maintain long-term relationships with operators.