Regional Sourcing Associate

Rubicon•Atlanta, GA

6d•$20 - $23•Hybrid

About The Position

The Regional Souring Associate is responsible for procuring new services, investigating service-related issues, billing issues and other escalations relating to the vendors. Reporting to the Regional Sourcing Manager, you will play a crucial role in supporting the Regional Sourcing function within an assigned territory to build in-depth relationships with vendor partners across Rubicon’s hauler network. You will collaborate with Account Management departments to source for appropriate resources that align with our partners’ business needs.

Requirements

High school diploma/GED required.
2+ years of experience in a professional setting, hauler relationship management experience preferred.
Strong verbal and written communication skills, ability to communicate effectively with supervisors, employees, customers and business partners.
Strong organizational and analytical skills.
Willingness to cooperate with haulers and management to resolve any issues that may arise.
Strong knowledge of MS office skills (Word, Excel, PowerPoint).
Demonstrated ability to work well as part of a team.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Exceptional interpersonal skills, with the ability to interface effectively with external and internal stakeholders at all levels of the organization.
Strong customer service orientation with the ability to handle inquiries and requests efficiently and professionally.
A proactive, can-do attitude with a willingness to take ownership of tasks and drive them to completion.
Travel and/or onsite work will be on an as needed basis.
To facilitate working from home, and as a requirement for this role, the employee must provide reliable internet connection with sufficient bandwidth to execute all job functions and technology setup conducive to remote work.
A quiet, distraction-free workspace is required for maintaining productivity.

Nice To Haves

Bachelor’s degree preferred, but not required.

Responsibilities

Address any service requests within the required service level agreements.
Develop, maintain, and continuously seek to improve all vendor relations.
Work with the Account Management teams to manage hauler performance according to contractual obligations.
Provide problem-solving resources and solutions to complex vendor issues.
Determine problems that demand immediate promotion to direct supervisor.
Resolve invoice questions and investigate payment issues with haulers.
Support the gathering and maintenance of hauler intelligence (pricing, market condition, location, and services, etc.).
Respond proactively to hauler inquiries and concerns.
Partner with other departments to identify and to drive continuous improvement in the waste hauler network and processes.
Ability to travel and/or work onsite as needed.
Performs other duties as assigned or apparent.