Solutions Specialist - Hybrid Infrastructure

CDW

3d • $52,000 - $95,300 • Hybrid

About The Position

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Job summary The Workspace Solutions Specialist acts as the technical point of contact for workspace solutions and aligns closely with sales teams to support solution growth objectives. This individual brings advanced technical expertise and builds strategic relationships across sales and technical teams.

Requirements

• Bachelor’s Degree.
• 3 years of technical solution sales or hands-on experience with several of the partners listed.
• Able to explain complex technical subjects clearly to non-technical individuals.
• Demonstrated success engaging with and supporting sales teams.
• Strong oral and written communication skills.
• Ability to execute against goals and performance metrics.
• Adaptable to changing business needs, practice priorities and team coverage models.
• Able to communicate effectively and constructively with management, peers and coworkers.
• Strong problem-solving skills and able to think creatively to generate proactive ideas that support sales growth.
• Motivated, self-starting, and able to work independently.
• Strong passion for learning and teaching others.

Nice To Haves

• Proven success and experience selling workspace solutions and services, is a plus
• Experience in Salesforce, is a plus
• Technical Accreditations and/or Certifications with several of the following: Apple, Citrix, Cisco, Ericsson/Cradlepoint, Google, Jamf, Meta, Microsoft, Ninjaone, Omnissa, Tanium, VMware, Zebra, is a plus

Responsibilities

• Maintains advanced knowledge of workspace solutions to discover, qualify, recommend and compare products and services.
• Explains features, benefits, and technical specifications of primary, secondary, emerging, complementary and advanced workspace solutions.
• Maintains knowledge of adjacent technologies including cellular routers, cellular boosting, Device as a Service, device activation, client virtualization and related disciplines.
• Explains, at a conceptual level, how workspace technologies are installed and implemented.
• Engages with customers to define business needs, discuss solutions and identify additional opportunities beyond the original scope.
• Explores extended opportunities through hosted, managed and cloud services agreements.
• Participates in CDW customer events delivering business-focused workspace presentations via web-based platforms.
• Contributes to the sales team’s knowledge base and shares information with Specialists and Account Managers.
• Provides Account Managers with best practices and guidance for identifying and communicating solutions and services.
• Collaborates regularly with ITS coworkers to align on go-to-market strategy.
• Attends required partner and specialist trainings along with self-learning through online courses and labs.
• Maintains strategic relationships with CDW’s workspace partners.
• Attains role-level certifications within primary and adjacent disciplines.
• Determine whether to route an opportunity or work it when received via Salesforce case.
• Handle prioritization of multiple areas of responsibility as well as different Salesforce case opportunities based on scale and scope.

Benefits

• Benefits overview: https://cdw.benefit-info.com/
• annual bonus target of 25% subject to terms and conditions of plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level