Solutions Expert

Cellebrite

18h • Remote

About The Position

Solutions Expert – CTFs & Workshops Delivery
The Solutions Expert will be responsible for delivering Capture‑the‑Flag (CTF) events, advanced workshops, and analyst enablement sessions across the Americas region. This role requires expertise in digital investigations, strong instructional capability, and the ability to translate complex investigative workflows into structured, scenario‑based training experiences. The position ensures consistent, high‑quality delivery aligned with Cellebrite’s Services standards.

Requirements

• Deep operational knowledge of investigative analytics platforms, including advanced search capabilities, AI‑driven insights, and collaborative case‑management features.
• Demonstrated experience delivering CTFs, workshops, or advanced technical training with strong customer satisfaction.
• Background in digital investigations, digital forensics, law enforcement operations, or intelligence workflows.
• Strong presentation, communication, and customer‑facing instruction skills.
• Ability to explain complex technical concepts to audiences with varying levels of experience.
• Experience supporting enterprise deployments, user adoption, or platform onboarding.
• Familiarity with Cellebrite’s broader ecosystem (Pathfinder, Guardian, Inseyets, CAS Lab, etc.) preferred.

Nice To Haves

• Familiarity with Cellebrite’s broader ecosystem (Pathfinder, Guardian, Inseyets, CAS Lab, etc.) preferred.
• Bilingual skills in Spanish or Portuguese are a plus but not required.

Responsibilities

• Deliver CTFs, hands‑on workshops, and advanced investigative training sessions for customers and partners.
• Support onboarding and enablement for deployments, ensuring users can operationalize the platform effectively.
• Translate complex investigative workflows into structured, scenario‑based learning experiences.
• Partner closely with Deployment Engineers, Customer Success Managers, and Sales Engineering teams to tailor workshops to customer‑specific use cases.
• Provide expert guidance on Investigator functionality, investigative flows, case management, and analytical best practices.
• Conduct pre‑delivery preparation including dataset validation, environment setup, and exercise walkthroughs.
• Act as a subject matter expert for internal teams, contributing to product feedback and operational insights.
• Maintain high‑quality delivery documentation and follow‑up communication aligned with Services processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed