Solutions Engineering, Channel (Remote)

Geotab

21h • Remote

About The Position

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.
Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.
Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news.
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Solutions Engineer who will showcase and adapt Geotab solutions for partners and end-users by identifying and understanding customer needs and requirements. This position is involved in the development and customization of solutions using Geotab’s open platform to meet unique requirements and support partners and customers to overcome their business challenges. If you love technology, and are keen to join an industry leader — we would love to hear from you!
As a Solutions Engineer, your key area of responsibility will be driving Geotab’s strategies by developing tools and educational content for internal teams and external partners while advancing ongoing business objectives. You will identify gaps in the product ecosystem, provide alternative solutions, and offer valuable feedback to product and development teams. You will need to work closely with a variety of stakeholders within our sales channels, customer care, product management, and other solutions engineering teams.
To be successful in this role, you will be a customer-focused self-starter with strong communication and presentation skills, including the ability to articulate complex concepts to both technical and non-technical audiences. In addition, the successful candidate will have strong technical proficiency and business acumen, with the ability to manage multiple projects and priorities simultaneously while identifying and pursuing potential revenue growth opportunities.

Requirements

• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
• 3 - 5 years of experience in Solutions Engineering, Sales Engineering, Engineering Support, or Software Development.
• Technical knowledge of telematics, IoT, APIs (Python, SQL, Java, or C#), and related technologies.
• Experience with Agile Work Management (JIRA), CRM tools (Salesforce), and data visualization tools like Power BI.
• Effective problem-solving and critical thinking abilities with a commitment to delivering exceptional service.
• Ability to travel up to 25% of the time, including international travel; a valid passport is required.
• Strong organizational skills with the ability to manage multiple projects and adapt to growing market demands.

Responsibilities

• Develop and maintain comprehensive knowledge of the Geotab ecosystem, serving as a Subject Matter Expert (SME) to empower end-users and partners.
• Engage and collaborate with partners and end-users to optimize their utilization of Geotab's technology and solutions.
• Collaborate with revenue-generating teams as a key technical resource to identify and deliver effective solutions for customer challenges through discovery and technical demonstrations.
• Ensure partner and end-user satisfaction through prompt and accurate service and insights.
• Support partner upskilling and excellence across unique channels using industry best practices.
• Assess and analyze business challenges to identify Geotab’s viability and propose alternative approaches.
• Contribute to the continuous improvement of company offerings by providing partner and end-user feedback to the Product team.
• Maintain accurate documentation of customer engagements, solution designs, and deliverables.

Benefits

• Flex working arrangements
• Home office reimbursement program
• Baby bonus & parental leave top up program
• Online learning and networking opportunities
• Electric vehicle purchase incentive program
• Competitive medical and dental benefits
• Retirement savings program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees