Solutions Engineer

Medeloop • San Francisco, CA

4h • $160,000 - $190,000

About The Position

Medeloop is transforming clinical operations and health research through AI and large-scale health data. Our unified platform spans analytics, study management, and grant automation, streamlining the entire research lifecycle for faster and more effective discoveries. Featured by Politico for our impact in healthcare and public health, Medeloop is trusted by leading institutions across government, academia, and life sciences. Our platform is powered by one of the largest and most diverse health data ecosystems in the industry with over 100 million patient records fueling AI “scientists” built to accelerate breakthroughs in health equity, drug development, chronic disease, and more. We are backed by top investors including General Catalyst, Icon Ventures, Inovia Capital, and Healthier Capital. Our team includes leaders in AI, life sciences, and medical research, bringing deep technical and scientific expertise to our mission. We’re building infrastructure that accelerates research, improves decision-making, and expands access to critical insights. Join us as we build the future of science. We are seeking a mission-driven Solutions Engineer to act as the technical partner across the full customer lifecycle, from pre-sales through post-sales adoption. This role works closely with Sales, Customer Success, and Product to support technical discovery, demos, implementations, and ongoing customer engagement. You will serve as a primary technical resource for prospects and customers, answering questions, unblocking adoption, and translating customer needs into clear, actionable feedback for the product team. Your primary focus will include: Architect and design highly scalable, robust, and secure software applications using a combination of front-end and back-end technologies, including TypeScript, React, and Python. Leading the design and implementation of clean, maintainable code and modern system architectures that support rapid product iteration. Driving full ownership of features from concept to deployment, including integration with APIs, databases, and third-party services.

Requirements

• Bachelor's or Master's degree in Computer Science, Data Science, a related field, or equivalent experience.
• Extensive expertise in full-stack development, encompassing front-end technologies (React, TypeScript, Tailwind CSS, state management libraries like Redux, and testing frameworks such as Jest) and back-end technologies (Node.js, Nest.js, AWS, DynamoDB; Python is a plus)
• 5+ years of industry experience in full-stack development, with a focus on building modern applications
• Strong understanding of software engineering principles, design patterns, and best practices, with a commitment to delivering high-quality, maintainable code.
• Familiarity with monitoring tools like DataDog and Sentry
• Expertise in agile software development methodologies, continuous integration and delivery, and version control systems (Git)
• Deep knowledge of AWS services, architecture patterns, and best practices, with a strong focus on deploying and managing cloud-based applications in a scalable and secure manner.
• Excellent problem-solving and analytical skills, with the ability to architect and develop innovative solutions to complex technical challenges.
• Exceptional leadership, communication, and interpersonal skills, with a proven ability to influence and collaborate effectively with stakeholders at all levels.
• A passion for continuous learning and staying updated with emerging technologies, industry trends, and best practices.

Nice To Haves

• Knowledge of Infrastructure as Code (IaC) using AWS Cloud Development Kit (AWS-CDK) for automating and managing cloud infrastructure deployments
• experience working in the health tech space

Responsibilities

• Lead and collaborate with cross-functional teams, including architects, product managers, and engineers, to define technical requirements, develop software solutions, and ensure successful project delivery.
• Champion the implementation and adoption of modern software development practices, including automated testing, CI/CD pipelines, and DevOps principles.
• Conduct thorough code reviews, providing insightful feedback and driving continuous improvement in code quality, performance, and maintainability.
• Mentor and guide software engineers, providing technical leadership, setting coding standards, and promoting best practices for software development.
• Stay at the forefront of emerging technologies, industry trends, and best practices, evaluating their applicability and potential impact on our software solutions.
• Collaborate with stakeholders to define and execute the technical roadmap, ensuring alignment with business objectives and long-term strategy.
• Actively participate in recruiting efforts, conducting technical interviews, and assessing the technical skills of potential candidates.
• Drive innovation within the organization, identifying opportunities to leverage new technologies, frameworks, and architectures to enhance our products.

Benefits

• Salary Range: $160,000 - $190,000 annually
• Medical, dental, and vision
• Free One Medical membership
• Unlimited PTO
• Ability to work remotely from a different country for 6 weeks per year
• Office in SF Financial District
• Annual company wide off-site
• 401k

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees