Solutions Engineer
About The Position
ThreatLocker® is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints. The ThreatLocker® platform with Application Allowlisting, Ringfencing™, Storage Control, Elevation Control, Endpoint Network Control, Configuration Management, and Operational Alert solutions are leading the cybersecurity market toward a more secure approach of blocking the exploits of application vulnerabilities. POSITION OVERVIEW ThreatLocker’s Solutions Engineers are the technical subject matter experts in supporting clientele through ThreatLocker’s product lifecycle. Solutions Engineers are responsible for, but not limited to: Supporting Sales department in product demonstration calls Managing post-sales cycle to providing technical support to client through audit reviews Serve as a technical expert in providing detailed specifications for proposed solutions including time and scope involved Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team Analyze current technologies used within the company to identify and mitigate potential gaps within processes and cycles Document and monitor requirements needed to institute proposed updates in relation to customer experience Work alongside sales teams to successfully monitor progress and implementation of initiatives Account for possible project challenges or constraints and proactively seek to manage challenges Create and deploy product training webinars Attend conferences, trade shows, knowledge sessions as a brand ambassador and presenter The role will be based in Orlando, FL and is an in-office position.
Requirements
- Minimum of five years of professional experience in IT solutions
- Understanding of best practices regarding system security measures
- Advanced understanding of business analysis techniques and processes
- Understanding of sales cycle
- Excellent verbal and written communication
Nice To Haves
- Experience within cybersecurity industry, preferred
Responsibilities
- Supporting Sales department in product demonstration calls
- Managing post-sales cycle to providing technical support to client through audit reviews
- Serve as a technical expert in providing detailed specifications for proposed solutions including time and scope involved
- Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
- Analyze current technologies used within the company to identify and mitigate potential gaps within processes and cycles
- Document and monitor requirements needed to institute proposed updates in relation to customer experience
- Work alongside sales teams to successfully monitor progress and implementation of initiatives
- Account for possible project challenges or constraints and proactively seek to manage challenges
- Create and deploy product training webinars
- Attend conferences, trade shows, knowledge sessions as a brand ambassador and presenter
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
