Solutions Engineer

WorkOS • San Francisco, CA

33d • Remote

About The Position

WorkOS builds tools and services for developers to help them implement authentication, identity, authorization, and overall enterprise readiness. We’re a fully distributed team with employees across North American time zones. We’re well-funded, having raised $100m in funding from top investors including Greenoaks Capital, Lachy Groom, and Lightspeed Ventures. Our fast-growing customer base includes rapidly growing SaaS companies like OpenAI, Cursor, Perplexity, Vercel, Plaid, and hundreds of others About the role 💭 WorkOS is a technical platform built by developers, for developers, and our Solutions Engineering team plays a pivotal role in delivering an exceptional experience from the very first conversation through successful implementation. As a Solutions Engineer at WorkOS, you'll join a growing, high-impact team that works closely with product-minded developers at some of the fastest-growing SaaS companies. You’ll serve as a technical partner during evaluation, onboarding, and expansion, guiding teams through architectural decisions, building proof of concepts, and helping them integrate WorkOS products. This is a customer-facing, pre‑sales position that bridges technical expertise with sales strategy. You'll engage early in the sales cycle, partnering with Account Executives, evaluating prospects’ needs, delivering technical presentations and proof‑of‑concepts, and guiding clients through solution design, onboarding, and expansion This role is ideal for someone who is an experienced solutions engineer, a clear and empathetic communicator, and passionate about helping other developers succeed. You’ll work cross-functionally across Sales, Developer Success, and Engineering to ensure customers get the most out of our platform—while contributing to the ongoing development of our SE function and tooling.

Requirements

• 3+ years in a customer-facing technical role (e.g., Solutions Engineer, Solutions Architect, Sales Engineer), ideally in a B2B SaaS or developer tools company
• Fluency with software development
• Proven experience supporting a technical sales process and driving successful outcomes with engineering and product stakeholders
• Excellent communicator - able to explain complex concepts clearly to both technical and non-technical audiences
• Strong engineering background with familiarity across web technologies, APIs, authentication protocols (OAuth, SAML), and software architecture patterns
• Creative problem-solver who enjoys tackling open-ended technical challenges with curiosity and precision
• Fast learner with a builder’s mindset - eager to explore new technologies and help shape product direction

Responsibilities

• Act as a technical advisor to engineers, product managers, and technical leaders, guiding architectural decisions and best practices to help customers get the most out of WorkOS
• Develop and maintain reusable assets, including code examples, proof of concept applications, demo environments, and demo assets
• Lead the technical evaluation phase with prospects—gather requirements, assess use cases, and align on architectural fit
• Present technical demos and lead technical onboarding and implementation planning sessions to ensure customer success
• Collaborate with internal teams to develop deep technical knowledge of WorkOS and its roadmap
• Provide structured feedback and work closely within the Developer Success and Engineering teams
• Design and articulate technical solutions that solve critical business challenges for a variety of companies
• Build and maintain strong technical relationships with enterprise customers, ensuring long-term integration health and expansion opportunities

Benefits

• Competitive pay
• Substantial equity grants
• Healthcare insurance (Medical, Dental and Vision) for you and your family
• 401k matching
• Wellness and fitness monthly allowances
• PTO + paid holidays + unlimited sick leave
• Autonomy and flexibility with remote work

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees