Solutions Engineer

Vantaca+HOAi • Wilmington, NC

10d • Remote

About The Position

Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company – we're building the category-defining platform that will transform how an entire industry operates.
Here's the reality of our trajectory:
Growing 100% year-over-year
Our AI product (HOAi) went from $0 to millions in months
Backed by Cove Hill Partners and JMI Private Equity
6M+ doors on our platform, displacing legacy systems

We are a winning team that believes in working together to make big ideas happen. We are a collaborative and visionary group that holds ourselves accountable for our results. Our ability to be nurturing and agile allows us to adapt to change and support each other through any challenges that come our way. We are customer-centric, meaning that we put our customers' needs and preferences at the heart of our work. We are authentic game changers that are building something cool and people like it here.

Overview

As a Solutions Engineer, you will be responsible for working with the Sales team to understand the needs of prospects and deliver solutions in Vantaca that meet those needs. Acting as a liaison between potential customers and sales, marketing, implementation, internal product and engineering teams, you work cross-functionally to demonstrate the value of Vantaca to prospective clients while solving their unique challenges using Vantaca.

Accountability Key Initiatives

Partner with AEs to deliver customized demos that address qualified prospect pain points, achieving 50%+ technical win rate
Create and maintain demo scripts, competitive battlecards, and technical FAQ documentation in Guru
Continuous support to the sales and solutions engineering teams to ensure exponential growth

Expectations for Success

Number of demos completed
Technical Win Rate

Requirements

• 2+ years of experience with training and agile delivery on a SaaS product.
• HOA/COA industry experience preferred; property management, real estate, or adjacent vertical experience accepted
• Strong leadership presence, both verbal and written communication, and high capabilities to influence internal and external stakeholders.
• Self-starter/self-motivated, with the agility to work alongside others to set goals that align with achieving key business objectives. Thrives in a fast-paced and ambiguous environment.
• Ability to work cross functionally with all organizational levels and act as a change agent, remaining growth and transformation focused.
• Excellent stakeholder management, prioritization skills, critical thinking, and detail oriented.
• Passion for problem solving and assisting in the day to day needs of the business with a roll up your sleeves approach.
• Proven track record for cultivating strong relationships with clients, understanding their needs, and introducing new ideas and concepts to help solve real life problems.
• Effective project management skills. Including the ability to build the roadmap, set deadlines, motivate a team to meet timelines, and manage projects through to completion.
• Highly skilled in the use of technology and computer software.
• Well versed in Office365 to properly create & conduct presentations, word documents and perform data analysis.

Nice To Haves

• HOA/COA industry experience preferred; property management, real estate, or adjacent vertical experience accepted

Responsibilities

• Prepare and give engaging presentations to demonstrate to prospective clients how Vantaca can solve their business needs and help their business grow more efficiently.
• Understand and interpret prospective customer requirements, delivering customized product demonstrations to match prospects needs.
• Demo environment setup and maintenance.
• Communicate with the sales team to understand prospect demands and offer sales support where necessary.
• Travel to conferences and in-person meetings with the sales team when necessary.
• Work with fellow solutions engineers to deliver best-in-class demonstrations and presentations to current and future clients and other key stakeholders.
• Develop and maintain expertise in feature functionality, practical application, sales methodology and processes for all Vantaca product offerings, allowing us to scale rapidly.
• Collect and analyze feedback from prospective customers to influence the roadmap, collaborating with engineering and product management teams to meet and align with business objectives.
• Work closely with Product Management to understand upcoming enhancements to the software and impact on the client experience; develop updated materials and demo/present/train on new features and functionality.
• Collaborate effectively with other teams and business leaders to provide timely and thoughtful user feedback and insights on product management, marketing, and business leadership.
• S​tay on top of new product development, features and capabilities.

Benefits

• Medical, Dental, and Vision kick in day one.
• Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year).
• 401K with Company Match.
• Remote Flexible - come to the office when needed.
• Great parental leave benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees