Solutions Engineer - Greater West Coast

Arango • San Francisco, CA

1d • Remote

About The Position

At Arango we're on a mission to make working with complex data simple, powerful, and AI-ready. Based in California and in Cologne (with a global team), we’re building a cutting-edge data platform that helps organizations bring all their data together — graph, document, key/value, full-text, and vector search — in one engine.
Why does that matter? Because it means developers and data teams can build next-gen AI applications like RAG, knowledge graphs, and smart agents — without gluing together a bunch of tools that were never meant to work together.
Our platform makes it easy to work with any kind of data-structured, semi-structured, or unstructured, and it gives teams everything they need to build faster, smarter, and with way more context. From our easy-to-learn AQL query language to modern integration tools, we’re here to help teams grow and scale with AI.
Sounds exciting? We think so too. Come join us and help shape the future of data.
Location: West Coast (Pacific Standard Timezone)
Only candidates located on the West Coast (U.S.) will be considered for the position. While this is a work-from-home role, some travel to client locations will be required.

Requirements

• Bachelor's degree in Computer Science or relevant experience
• 5+ years of experience in a technical sales or consulting capacity with enterprises, focusing on AI solutions, databases, data warehouses, big data systems, analytics, and machine learning.
• Technical understanding of data and AI/ML tooling, workflows, and trends in an enterprise setting
• Experience or knowledge of vector, NoSQL databases, and/or distributed database systems
• Experience building and integrating LLMs, extra points for Retrieval-Augmented Generation (RAG) systems
• Strong Architecture skills - ie, mapping a business to technical requirements and understanding multiple components to build a solution
• Proficiency in Python and SQL
• Working knowledge of Graph analytics/data science algorithms, ML tasks like Node Classification, Node Similarity, Link Prediction, and related concepts.
• Knowledge of key infrastructure stacks (AWS, Linux, Docker, Kubernetes, etc.)
• Experience with various operating systems (Linux, Windows), cloud, and data storage
• High-energy, upbeat, tenacious team player with outstanding interpersonal skills
• Others would describe you as a self-starter and a perpetual learner
• Strong understanding of the sales process
• Fluent in English, both verbal and written

Nice To Haves

• Experience with Graph databases or frameworks

Responsibilities

• Craft and deliver outstanding technical presentations and architecturally sound demonstrations of Arango and its GenAI suite for clients.
• Deliver demonstrations, drive Proof of Concepts/Technology (PoCs/PoTs) with prospects and customers, often in comparison to other (NoSQL) database technologies and other Machine Learning/AI enterprise solutions.
• Utilize existing skillset and acquired Arango knowledge to build functional demos for various use cases that incorporate the core database as well as GenAI capabilities.
• Evangelize Arango’s GenAI suite & core DB to prospects and potentially in 3rd party presentations and panel discussions designed to generate awareness.
• Solve technical problems of our (potential) clients with the best solution.
• Work closely with the Sales team in the US and Europe, participating in client meetings.
• Contributions and feedback on technical whitepapers, conduct seminars, assist with trade shows, and other marketing-related events in this area
• Communicate with and contribute to the worldwide Arango community.
• Other duties as assigned from time to time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level