Solutions Engineer

Radar • New York, NY

6d • Hybrid

About The Position

Radar is looking for a Solutions Engineer to drive strategic customer implementations and timely value realization for our large and growing segment of mid-size and Enterprise customers. You’ll be a technical subject matter expert in a post-sales capacity, advising on architecture and providing creative solutions that establish strong foundations for long-term customer success.
In this role, you’ll have the opportunity to solve unique technical problems without a playbook and implement robust solutions that unlock sticky use cases and the power of location context for our SMB customer base.
You’ll report to our VP of Sales and Solutions Engineering. This role is based in our Flatiron (NYC) HQ, with an in-office schedule Monday–Thursday and remote flexibility on Fridays.

Requirements

• 1+ years of relevant professional work experience
• Knowledge of object-oriented programming (ie. swift, node, javascript, python, etc.)
• Strong strategic thinking and problem-solving skills; you connect the dots in context and draw the right conclusions
• Goal-oriented mindset; you take initiative to get things done and are motivated by results
• Solid project management skills; you have high attention to detail, accuracy, quality, and timeliness
• Excellent verbal, written, and interpersonal skills
• Fluency with AI-assisted development tools (e.g. Claude, Cursor, ChatGPT)

Responsibilities

• Develop in-depth knowledge of the Radar platform and function as a technical subject matter expert for enterprise customers
• Manage strategic customer implementations from start to finish with urgency, ensuring high-value use cases are realized
• Identify novel solutions that demonstrate a deep understanding of our customers’ business problems and inspire the execution of new opportunities
• Act as a consultative technical partner to nurture post-sales relationships and drive long-term customer success
• Work collaboratively and productively with internal and external stakeholders across functions to instill trust, build credibility, and achieve implementation goals
• Proactively seek out opportunities to facilitate further alignment between Radar’s product capabilities and customer needs
• Improve solution engineering processes and internal assets to enhance our customers’ experiences adopting Radar technology
• Leverage AI tools to accelerate technical research, troubleshoot customer issues, and surface insights that sharpen technical recommendations

Benefits

• Competitive salary
• Meaningful stock options in a fast-growing company
• 401(k) plan with 4% match
• New HQ in Flatiron, NYC
• Top-notch equipment
• Catered lunches
• Unlimited PTO
• Health, dental, and vision insurance with 100% coverage for employees
• 12 weeks of paid parental leave
• Commuter and fitness benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees