Solutions Engineer

Button Commerce

136d • $100,000 - $130,000 • Remote

About The Position

As a Solutions Engineer, you’ll bridge the gap between our partners, product, and engineering. You’ll combine deep technical skill with business aptitude and judgment—designing, implementing, and troubleshooting integrations while serving as a trusted technical advisor.

We’re looking for someone with proven experience in both technical and client-facing environments who can dive into code, own integrations end-to-end, and confidently represent Button externally.

Requirements

• Proficiency in at least one programming language (e.g., JavaScript, Golang, Python)
• Strong understanding of modern programming paradigms and API integrations
• Ability to analyze, debug, and optimize code in partner-facing contexts
• Experience with integration design, technical documentation, and workflow automation
• Familiarity with process automation and technical runbook creation
• Strong project management and prioritization abilities
• Experience managing client expectations with empathy and clarity
• Excellent communicator across technical and non-technical audiences
• Pragmatism, thinkers who views product decisions through a business lens
• Comfortability presenting Button’s technology and approach in customer-facing settings
• 3+ years in Solutions Engineering, Support Engineering, QA, or Software Engineering
• 2+ years in a client-facing capacity (SaaS, consulting, or technical services)
• Proven track record managing integrations end-to-end, from design to launch

Nice To Haves

• Solutions Engineering or Technical Project Management experience strongly preferred

Responsibilities

• Design, implement, and support partner integrations across Button’s product suite
• Serve as a trusted technical advisor in both presales and post-sales conversations
• Troubleshoot integration challenges and provide clear, pragmatic solutions
• Build and maintain technical documentation, runbooks, and tooling for scale
• Collaborate cross-functionally with Engineering, Product, and Partnerships to deliver value to partners
• Represent Button with empathy and technical credibility in partner-facing discussions

Benefits

• Button provides employees with a RemotePlus workplace, which blends “work from anywhere” with in-person collaboration.
• Button has a “hub” workspace in New York City as well as team members distributed across the United States and beyond.
• Button’s total compensation package includes a base salary competitive with what is offered by similar companies in major US markets.
• The salary range for this role is expected to be between $100,000 and $130,000 (offered salary is based on a number of factors including skills and experience relative to the job description listed above).
• In addition, Button provides employees with a 401(k) plan and automatically contributes 3% of an employee’s salary annually.
• We also want our employees to be well-rested and live balanced lives–Buttonians enjoy unlimited time off (including birthdays off) and periodic Mental Health Weeks which allow the entire company to take a breath and recharge, as well as an employee assistance program.
• For many of the health, vision, and dental insurance plans offered by Button, the company covers 100% of the premiums for employees and 75% for dependents.
• Button offers all employees and their dependents complimentary memberships to One Medical as well as a monthly stipend for mobile phone/internet and an annual “Treat Yourself” stipend.
• Button also offers employees in select markets “All Access” memberships to WeWork as well as regular “coworking days” and social events.
• Most of all, Button offers our employees the opportunity to live our company values–Learn & Grow, Experiment, Adapt, and Deliver–and to be a part of an incredible team of humans working together to build a better internet, fueled by commerce.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees