Solutions Engineer

Block • San Francisco, CA

11d • Remote

About The Position

The Solutions Engineering team is a trusted engineering resource for Square's largest sellers and partners, helping them architect and develop applications and integrations that enable seamless omnichannel commerce experiences for end-users. Solutions Engineers also help shape Square's product strategy by providing valuable market feedback that informs product prioritization and design.
We are looking for an engineer with sales acumen, a thoughtful product sense, and an entrepreneurial spirit. You excel at solving challenging technical problems and excel in client-facing environments. Reporting to the Solutions Engineering lead, you will work with sellers and partners across multiple industries. You will work with our North American Sales, Account Management and Partnerships teams supporting Square's growing GTM initiatives.
This role is mostly remote, with a requirement to be based in the Pacific Time Zone.

Requirements

• 8+ years of experience in Solutions Engineering, Sales Engineering, Consulting, or related fields.
• Hands-on experience with full-stack development, including proficiency in RESTful APIs and coding.
• A proven track record of co-selling complex solutions alongside Sales teams.
• The ability to communicate complex concepts clearly and persuasively to both technical and non-technical audiences.
• Experience working with senior partners and business leaders.
• Experience with continuous learning and a natural curiosity to ask insightful questions.
• A willingness to travel for onsite client meetings (10-20%).

Nice To Haves

• Experience in SaaS and/or payments industries

Responsibilities

• Partner with Sales & Account Management to support sellers integrating with our platform, and co-sell Square's Developer Platform.
• Collaborate with the Partnerships team to facilitate partner integrations with our platform.
• Gain an in-depth understanding of the technical architecture and goals of sellers and partners, advising on suitable Square solutions and integrations.
• Provide ongoing white-glove support to strategic sellers and partners in the market.

Benefits

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees