Solutions Engineer
About The Position
We are looking for a Solutions Engineer to collaborate with our construction customers. You are crucial to the success of our customers and will be instrumental in demonstrating the value of our products and driving adoption of our platform, ultimately responsible for understanding our customer’s needs and delivering an excellent experience. You will collaborate closely with the Sales, Engineering, Product, and Marketing teams. The ideal candidate for this role will have a successful track record of managing and growing customers, delivering technical solutions, and driving customer success. You must understand the motivation, business drivers, strategic goals and desired business outcomes for your portfolio of customers.
Requirements
- 2+ years of sales engineering, solution consulting, or similar role, preferably working with a technical enterprise product.
- Experience managing relationships with mid-market and/or large enterprise organizations.
- Ability to design and develop technical prototypes to validate concepts, demonstrate feasibility, and accelerate product development using state of the art AI tooling.
- Experience partnering with Account Executives to run technical deal cycles with Enterprise customers
- Experience working with customers with multiple stakeholders, and managing success programs.
Nice To Haves
- Excited by big goals and real impact—bringing AI to an important industry and delivering value to customers
- Naturally curious and motivated to deeply understand customer pain points.
- Resilient and growth-minded, viewing rejection as part of the learning process and path to success
- Driven to own your career, grow quickly, and thrive in a fast-moving, high-growth environment
- Customer-focused and collaborative, building trust and winning together as a team
Responsibilities
- Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives
- Create and demo custom environments based off of customer industry and line of business
- Gather and relay customer feedback to internal stakeholders, and identify themes across customers to incorporate into product planning
- Perform customer facing activities including creating and implementing customer success plans that outline goals, potential challenges, KPIs, and timelines.
- Lead discovery, map requirements to architectures, and deliver high-impact demos, POCs, and pilots
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
