Solutions Engineer

Flow Engineering • San Francisco, CA

8h

About The Position

Flow is reinventing how humanity builds its most complex machines. We are the tool for complex systems engineering used by next gen teams building the future of space, defense, automotive, aviation and robotics. If a company is aiming for the Moon, developing fusion power, or establishing the first interplanetary colony, they’re likely using Flow to get there.
We’re backed by Sequoia Capital with angel investors including Patrick & John Collison (Stripe), David Helgason (Unity) and Kyle Parrish (Figma).
As one of our first Solutions Engineers, you’ll sit at the intersection of sales, engineering and customers: understanding how next-gen hardware teams build, guiding deployments, and supporting adoption, ensuring customers have the insight and tools to achieve meaningful outcomes.
This is an ideal role for someone who started their career on hardware engineering programs, then discovered they love working with customers to solve their problems. This role will enable incredible hardware companies to reinvent how they work.

Requirements

• You Get Systems Engineering: 5+ years in a hardware, mechanical or systems engineering role. You know how complex machines are actually developed.
• Industry experience: Experience in industries such as space, energy, robotics, or advanced manufacturing.
• Structured storyteller: You can turn complex ideas into simple messages and make them engaging to both engineers and executives.
• Builder mentality: You want to help define how a world-class technical GTM motion is built from the ground up.

Nice To Haves

• Experience working with engineering tools like Jira, Confluence, PLM, MBSE or legacy requirements tools.

Responsibilities

• Help companies succeed: Partner closely with customers providing them systems engineering expertise to help them succeed on their program. This could include running enablement sessions alone or with Flow team members, advising customers on strategies to optimize their technical environment, and recommending product features and best practices to accelerate customers time to value and growth.
• Understand and map customer workflows: Work with customers to deeply understand their current workflow, pain points, and priorities, and showcase tailored solutions to proactively address those.
• Run technical enablement sessions: Identify and demonstrate how Flow can transform the customer’s development process through workshops, training, and joint solutions sessions.
• Shape our roadmap: Act as the link between our customers and engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the technical team’s eyes and ears in the field.
• Build the GTM foundation: Help build and define Flow’s activation methodology for our most strategic customers. You will help design our technical GTM playbook, implementation guides, and training materials for future hires.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed