Solutions Engineer
About The Position
WorkWave is looking for a Solutions Engineer to play a key role in driving sales by supporting our Account Executives and Account Managers with the technical positioning of our Wavelytics software solutions. As a trusted advisor to prospects and customers, youâll ensure they fully grasp the value and functionality of our solutions. Your expertise will be instrumental in closing deals and fostering long-term customer relationships. Why Join Now: Weâre at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI-powered analytics suite, weâre unlocking new ways to deliver value to our customers and new opportunities for our team. WorkWave operates in a field service management market thatâs accelerating due to global trends in automation, sustainability, and digital transformation. Joining now means getting in early as we scale to meet massive demand and lead the future of service software.
Requirements
- 3+ years of experience supporting the sales organization with data analytics and AI offerings.
- Strong ability to learn and articulate complex technology in a way that resonates with customers.
- Proven ability to quickly build rapport, understand business needs, and effectively communicate solutions.
- A strategic, customer-focused mindset with excellent problem-solving and communication skills.
Responsibilities
- Develop and maintain strong relationships with prospects and key customer accounts to support deal closure.
- Serve as the Wavelytics Product & Sales expert, supporting Account Managers by skillfully addressing technical and product-related questions throughout the sales cycle.
- Understand and articulate our competitive advantages of Wavelytics and AI, effectively differentiating our solutions to buyers.
- Speak to data protection and AI best practices and security considerations.
- Collaborate with product, engineering and sales teams to refine messaging around new features and maximize their impact in the market.
- Develop and maintain sales playbooks to align with product enhancements.
- Cultivate customer relationships to drive testimonials and case studies that highlight product success.
- At times this SE will be required to lead a sales pursuit as well at times be required to support sales pursuits
Benefits
- Employees can expect a robust benefits package, including health and dental and 401k with company match
- Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays
- Up to 4 weeks paid bonding leave
- Tuition reimbursement
- Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!
- 24/7 access to virtual medical care with Teladoc
- Quarterly awards based on peer nominations
- Regional discounts and perks
- Opportunities to participate in charitable events and give back to the community
- Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
