Solutions Engineer - SDWAN

Netskope

10h • $144,000 - $205,000

About The Position

We are seeking an experienced and customer-focused Senior Solution SD-WAN Engineer to join our overlay specialist sales team. In this role, you will act as the lead technical advisor, consultant and product expert, working directly with clients and prospects to demonstrate the capabilities of our SD-WAN solutions and to ensure successful implementation of our products. This role requires a blend of technical expertise along with business and sales acumen to help clients understand the value of SD-WAN and how it solves their business requirements. If you have a passion for technology, solving challenges, and driving customer engagement, this position offers an excellent opportunity to contribute to our business growth. This is a highly impactful role – You will have a compelling opportunity to impact the business and advance your career.

Requirements

• 3-5 years in a technical sales, sales engineering, or network engineering role, with a minimum of 1-2 years focused on SD-WAN solutions.
• Familiarity with SASE market, architecture and value proposition.
• Strong understanding of SD-WAN platforms (e.g., Cisco Viptela, VMware SD-WAN, Silver Peak, Fortinet).
• Strong understanding of DEM, APM (Application Performance Monitoring), or Network Performance Monitoring (NPM) sectors.
• Strong understanding of Endpoint OS (Windows, macOS, Linux).
• Knowledge of Networking & Cloud (DNS, VPN, ZTNA, AWS/Azure connectivity).
• Familiarity with Web Technologies (JavaScript, API integrations, Browser Developer Tools).
• Solid knowledge of networking principles, including TCP/IP, routing protocols (OSPF, BGP, EIGRP), WAN/LAN architecture, and network security.
• Proficiency with network monitoring tools and familiarity with VPNs, firewalls, and load balancing.
• Ability to translate technical features into business benefits, with strong presentation, negotiation, and customer relationship-building skills.
• Ability to scale from the whiteboard to working with security architects to influencing CISOs.
• Exceptional communication, problem-solving, and customer service skills; ability to work collaboratively across teams.

Nice To Haves

• Relevant certifications are a plus (e.g., CCNP, SD-WAN Specialist, SDWAN Certs).
• Familiarity with cloud networking and integration with SD-WAN (e.g., AWS, Azure).
• Experience with solution design and architecture in complex environments.
• Understanding of Quality of Service (QoS) configurations and traffic prioritization.
• Understanding basic cloud security and reference SASE architecture.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field preferred; equivalent experience may be considered.

Responsibilities

• Pre-Sales Support: Collaborate with sales representatives to understand client requirements, present technical solutions, and tailor demonstrations that align with customer needs and showcase SD-WAN capabilities.
• Technical Expertise & Product Demos: Conduct in-depth product demonstrations and technical presentations to prospective clients, explaining the features, functionality, and advantages of SD-WAN solutions to both technical and non-technical stakeholders.
• Solution Design: Work closely with clients to assess their current network environments and design customized SD-WAN solutions that meet their business objectives, ensuring the solution aligns with performance, scalability, and security needs.
• Proposal Development: Assist in developing proposals and RFP responses by providing detailed technical input, solution designs, and cost estimates for SD-WAN deployment.
• Customer Advocacy: Act as a technical resource for existing clients, helping them fully leverage SD-WAN features and maintain optimal network performance post-implementation.
• Relationship Building: Build and maintain strong relationships with clients, ensuring they have a trusted technical advisor to address any concerns, answer questions, and provide ongoing support.
• Collaboration & Cross-Functional Support: Work with product management, engineering, and support teams to communicate client feedback, advocate for feature requests, and keep up-to-date on product developments and enhancements.
• Continuous Learning: Stay current on SD-WAN technology trends, competitor offerings, and industry best practices to better position the value of our SD-WAN solutions.

Benefits

• catered lunches
• office celebrations
• employee recognition events
• social professional groups such as the Awesome Women of Netskope (AWON)
• competitive total rewards package
• participation in a bonus plan (for non-sales roles)
• stock award program
• comprehensive health plan
• other benefits that can be reviewed at Netskope Benefits site

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees