Solutions Engineer II

Minuteman Security Technologies Inc • Cranston, RI

1d • $82,700 - $125,000

About The Position

The Solutions Engineer II builds upon the skills of the Solutions Engineer I by managing more complex accounts and delivering tailored security solutions. This role involves working independently to support sales opportunities, taking ownership of technical engagements, and assisting clients in finding solutions that meet their security requirements.
What you’ll be doing (and doing well!):
Lead product demonstrations, presentations, and technical discussions with clients.
Perform detailed analysis of client needs and design security solutions accordingly.
Collaborate closely with account managers to create tailored proposals and support the sales cycle.
Work with technical teams to address and resolve specific security issues raised by clients.
Customize product configurations and solutions to meet complex client requirements.
Keep up-to-date with industry advancements and competitor offerings, providing insights to sales teams.
Provide training and mentorship to junior solutions engineers (Solutions Engineer I).
Conduct site surveys and security assessments for potential customers.
Perform other job-related duties as assigned.

Requirements

• Bachelor’s degree in Engineering, Computer Science, or related field (or equivalent experience).
• 2-4 years of experience in solutions engineering, preferably within the security industry.
• Proficiency with security products, networking, and system configurations.
• Excellent presentation skills with the ability to communicate complex technical concepts clearly.
• Strong project management and analytical skills.
• Experience with CRM and sales tools (Salesforce, etc.).

Nice To Haves

• A Sense of humor, creativity, and positive attitude

Responsibilities

• Focus on excellence in everything you do and each interaction you have with all clients
• Absorb the training. Make yourself an expert on our portfolio of solutions
• Always understand that you are the face of the company to our customers
• Every project and service call are different so you must enjoy variety in your workday
• Work closely with Minuteman’s sales, management, and operations teams to best serve our customers
• Turn challenges into opportunities

Benefits

• health coverage
• paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level