Solutions Engineer, ENT

T-MobileBellevue, WA
21h

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview This role supports Enterprise business sales by leveraging technical expertise to design and present wireless communication solutions that address customer needs. It involves engaging in pre-sales activities such as consulting with customers, analyzing coverage, and developing tailored solutions using wireless network technologies. The role requires maintaining up-to-date knowledge of wireless devices, network capabilities, and value-added solutions to provide accurate technical guidance. Success is measured by the ability to facilitate sales processes, resolve technical challenges, and support customer satisfaction through effective solution delivery. The work impacts organizational sales effectiveness and customer experience by ensuring technical alignment and support throughout the sales cycle.

Requirements

  • Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required)
  • Acceptable areas of study include Computer Science, Engineering, Information Technology or related field (Preferred)
  • 2-4 years - Experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment.
  • Technical Leadership (Required)
  • Communication Excellent oral and written communications; strong interpersonal skills. (Required)
  • Applications Proficiency with business application software. (Required)
  • Strategic Leadership Ability to provide strategic direction in a leadership role. (Required)
  • Technical Presentations Ability to create and deliver technical presentations. (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States
  • Travel Required (Yes/No):

Nice To Haves

  • Acceptable areas of study include Computer Science, Engineering, Information Technology or related field (Preferred)

Responsibilities

  • Consult with customers to identify business challenges and develop tailored wireless communication solutions that meet their needs
  • Design and architect technical solutions by analyzing network coverage and presenting product roadmaps and device demonstrations
  • Maintain and update technical knowledge of wireless networks, devices, and industry trends through ongoing training and certification
  • Support Enterprise sales teams by providing technical input during presentations, responding to inquiries, and assisting with request for proposal processes
  • Also responsible for other duties/projects as assigned by business management as needed

Benefits

  • Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
  • Employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
  • medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
  • eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
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