Solutions Engineer, AI Studio

Asana • Chicago, IL

34d • Hybrid

About The Position

As an Enterprise Solutions Engineer, AI Studio, you'll be part of our specialised AI Solutions team supporting our customers and enabling our sales organisation in the validation of Asana's AI solutions (AI Studio and Asana Teammates). You'll leverage your understanding of AI technologies to translate business challenges into practical solutions, working closely with Account Executives, the core Asana Solution Engineers, as well as Product, Marketing and Field Readiness,

Requirements

• 3+ years of experience in Solutions Consulting or similar customer-facing technical roles
• Understanding of AI LLMs and GPTs, and ability to articulate their business applications
• Familiarity with work management solutions/value proposition
• Proven ability to effectively influence senior-level decision-makers
• Experience supporting strategic deals and handling common product objections
• Proficiency in developing product demonstrations, including designing and presenting from decks, briefs, and whiteboards
• Strong communication skills to explain technical concepts to diverse audiences
• Adaptable to working in fast-paced environments with changing priorities

Responsibilities

• Support the technical validation of Asana's AI solutions, partnering with Account Executives and Solutions Engineers to build solutions that match our customers pain points
• Build expertise in AI Studio/AI Teammates, Large Language Models, and Generative AI, effectively explaining technical concepts to various stakeholders
• Develop a deep understanding of customer needs and articulate how Asana's AI solutions can address those pain points by presenting a solution and its business impact
• Conduct technical discussions and demonstrations that position our AI solutions within customers' technology landscape
• Be a storyteller and help customers imagine how they can use AI to transform their ways of working
• Build scalable solutions and content to be able to support both large strategic deals as well as as smaller discussions
• Gather customer feedback to provide insights to Product teams on AI Studio capabilities
• Deliver enablement content and training to support the broader revenue team in having meaningful AI-focused customer conversations

Benefits

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees