Solutions Coordinator

Excel Group • Sterling, VA

4d • Onsite

About The Position

At Excel Courier , we’re more than logistics—we’re a trusted partner in mission critical, high value asset logistics that keep lives and businesses moving. We’re looking for a Solutions Coordinator who thrives on getting the details right, keeping the wheels turning, and never backing down from a challenge. If you’re a fast-moving, service-driven problem-solver who takes pride in follow-through and building strong relationships, you’ll fit right in. As our Solutions Coordinator , you’ll support on-time, high-quality service for our Solutions clients by coordinating the people, training, and resources that make it all work.

Requirements

• 2+ years of experience in operations, logistics, dispatch, or coordination roles
• Proven ability to work in high-pressure, time-sensitive environments
• A "no excuses" mindset—when something goes wrong, you figure it out and fix it
• Strong organizational and communication skills
• Confidence working on-site and in the field—this is not a desk job
• Tech-savvy enough to navigate operational software and maintain accurate records

Nice To Haves

• Experience working with vendors or independent contractors a plus

Responsibilities

• Ensure our daily operations align with client expectations and SOPs
• Coordinate and schedule teams—including backups when needed
• Conduct worksite visits to ensure performance and compliance
• Proactively handle training and materials needed for each account
• Help recruit and onboard new vendors
• Manage documentation and administrative tasks around scope, billing, and communications
• Work directly with customers and vendors to build relationships based on trust
• Keep operations sharp by identifying and acting on areas for continuous improvement

Benefits

• A tight-knit team that supports each other
• Opportunities to grow within a fast-moving logistics company
• A clear path to make a real impact every single day

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed