Solutions Consultant

Adobe • Waltham, MA

1d

About The Position

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity Provide pre-sales technical support for the development and implementation of complex products/applications/solutions. Use in-depth product knowledge to provide technical expertise to channel sales teams and the customer through sales presentations and product demonstrations. Assist channel sales teams in assessing potential application of company products to meet customer needs and prepare detailed product specifications for the development and implementation of customer products/applications/solutions. Create detailed design and implementation specifications for complex products/applications/solutions. Build mini-applications based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for the customer. Provide consultation to prospective users and/or product capability assessment and validation.

Requirements

• College degree or equivalent practical experience
• Minimum of one year or more of Customer-facing experience working as a Solutions Consultant, Sales Engineers, Technical Sales, etc. -- or -- 3 or more years' experience with AI software solutions
• Experience working with Adobe partner resellers and distributors
• You know your way around Acrobat Pro, Acrobat Sign, Document Cloud Services, Adobe Express and Creative Cloud. You will be showing these applications regularly.
• You're good in front of a crowd and can persuasively present your ideas.
• Be a self-starter and pick things up quickly through research and prototyping solutions.
• Communicate clearly and can use your business writing skills to answer customers and create internal and external materials concisely.
• Who's a smooth talker? Show us that you are articulate with a consultative approach.
• Every single day is different. Are you flexible and work in a complex environment and switch contexts when necessary?
• Ability to instill confidence in customers when you don’t know them but can find them in a timely manner.
• Be a standout colleague who enjoys helping others.

Nice To Haves

• Not required but a plus is being able to speak French or German

Responsibilities

• Hands-on demonstrations of Adobe Creative / Document Cloud applications to help customers reimagine business problems, improve operations to provision and roll out the software
• Support our Channel Sales Teams through discovery and creative skills to design materials to uncover customer gaps and match them with the right solution.
• Engage 1:1 with existing customers so that they can better understand, use and integrate Adobe Solutions
• Work with a team of dedicated Solution Consultants to help customers address quantifiable business problems.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level