Solutions Consultant

Fuel Cycle • New York, NY

1d • $110,000 - $130,000 • Hybrid

About The Position

The Solutions Consultant is a pivotal individual contributor role focused on delivering innovative, client-centered solutions to support business growth and enhance client satisfaction. This role combines strategic problem-solving, deep market research expertise, and operational excellence to address client needs effectively. As a key contributor, the Solutions Consultant plays a vital role in advancing the company’s market position through expert guidance and tailored solutions. The role partners closely with the Sales, Product, and Customer Experience teams to drive revenue by demonstrating the value of the company’s customer insights and research technology. This role combines technical expertise, storytelling, and consultative selling to help clients design and implement programs that deliver actionable business insights.

Requirements

• 3–7 years of experience in Solutions Consulting, Pre-Sales Engineering, or Research Consulting within a SaaS or insights-tech company.
• Strong understanding of market research methodologies (surveys, communities, panels, qualitative insights, etc.).
• Experience working with enterprise clients in industries such as retail, technology, financial services, or healthcare.
• Technical proficiency with SaaS platforms, APIs, data integrations, and visualization tools.
• Excellent communication, storytelling, and presentation skills—comfortable in front of both business and technical audiences.
• Bachelor’s degree in Marketing, Business, Psychology, or related field

Nice To Haves

• advanced degree (MBA, MS in Marketing Research) a plus.

Responsibilities

• Partner with Account Executives during discovery to understand client business needs, research methodologies, and strategic priorities.
• Translate client challenges into tailored platform solutions, showing how the company’s SaaS offering supports market research, CX/UX studies, and audience engagement.
• Deliver engaging product demos, proofs of concept (POCs), and proposals aligned with customer goals.
• Develop and present customized solution architectures, data flows, and integrations with clients’ existing systems (e.g., CRM, analytics tools).
• Support RFP/RFI responses and provide domain expertise in research design, automation, and insight generation.
• Maintain a deep understanding of the company’s platform capabilities, APIs, integrations, and research tools (e.g., survey automation, community management, qualitative modules).
• Work with Product Management to provide field feedback and influence roadmap prioritization.
• Assist in onboarding new customers by ensuring seamless handoff to Implementation or Success teams.
• Advise clients on research best practices (quantitative and qualitative), data collection methods, and automation of insight processes.
• Create and deliver solution playbooks, use cases, and ROI analyses demonstrating the business impact of insights programs.
• Serve as a trusted advisor, helping prospects modernize how they collect and act on customer and market feedback.

Benefits

• Comprehensive Health Coverage: Medical, dental, and vision insurance plans
• 401(k) with Company Match: Plan for your future with our retirement savings program
• Equity Purchase Option: Participate in Fuel Cycle’s long-term success
• Flexible Work Schedule: Empowering you to balance life and work
• Generous Time Off:
• 15 vacation days and 7 sick days per year
• 12 company holidays
• 4 floating holidays/recharge days to rest or celebrate what matters to you
• Paid Parental Leave: Time to bond with your growing family
• Monthly Internet & Phone Stipend: Support for remote work setup
• Wellness & Lifestyle Perks: Access to tools like Rightway (healthcare navigation), Headspace (mental wellness), Peloton (fitness), and more.
• Team Connection Perks:
• Weekly community lunches, refreshments, and snacks at our LA & NY headquarters
• Pet-friendly office environments

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level