Solutions Consultant

Relias • Morrisville, NC

1d • Hybrid

About The Position

Are you looking for a high energy, strategic, and fast-paced position as a Solutions Consultant? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes! For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference. WHAT CAN RELIAS OFFER YOU? Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium! Flexible work environment with onsite and work from home options – you choose when you want to come into the office! Active Employee Resource Groups open to all employees! Comprehensive onboarding program – a great introduction to our company, customers and culture! Growth and career advancement opportunities! 20%+ annual employee promotion and transfer rate Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science Professional development gained from conference attendance and participation in organizations like NC Tech The Solutions Consultant plays a critical role in supporting the sales organization by aligning client needs with Relias’ healthcare learning, compliance, and workforce solutions. This role combines consultative sales support with solution design, leveraging healthcare knowledge and communication skills to enhance client discovery, tailor proposals, and improve client outcomes. The Solutions Consultant develops foundational expertise in Relias’ offerings, sales enablement tools, and consultative methodologies to effectively support revenue growth and client success.

Requirements

• 5 years of experience in sales, healthcare, or related field
• Consultative Selling : Capacity to build trust-based relationships with prospects and clients by understanding their needs and delivering tailored, value-driven solutions through every stage of the sales process.
• Focus on the Customer: Ability to align the organization around understanding and meeting the needs of internal and external customers to build lasting, mutually beneficial relationships.
• Growth Mindset: Demonstrates a positive, growth-oriented mindset by embracing new challenges, stepping outside comfort zones, and persevering through obstacles.
• Collaboration: Collaborating effectively with others toward shared goals by communicating, engaging, and cooperating to foster an inclusive and productive work environment.
• Communication: Communicating clearly and effectively through verbal and non-verbal methods, ensuring accurate message delivery while actively listening and understanding others.
• Adaptability: Capability to adapt and remain flexible by adjusting approach, mindset, or behavior in response to changing circumstances or challenges.
• Impact & Influence: Influencing and persuading others through tailored approaches that engage key stakeholders, build commitment, and advance organizational goals.
• Effective Questioning: Asking thoughtful and strategic questions that deepen understanding, encourage critical thinking, and facilitate meaningful dialogue.
• Business Acumen: Ability to analyze, interpret, and effectively manage diverse business situations and challenges.
• Travel up to 10% - Travel for client meetings and prospecting, along with travel to industry events, tradeshows, and our corporate office
• Education Required (Minimum required) Bachelor’s Degree
• IN OFFICE REQUIREMENT: Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters approximately 30 days/quarter.

Nice To Haves

• Experience in healthcare SaaS or workforce development solutions
• Familiarity with CRM or sales enablement platforms

Responsibilities

• Client Discovery and Sales Support Participates in client discovery calls to understand healthcare organizations’ needs, pain points, and business objectives.
• Supports the sales process through solution mapping, demo coordination, and proposal preparation.
• Collaborates with account executives to ensure client solutions align with both immediate and long-term strategic goals.
• Solution Design and Enablement Assists in the creation of solution recommendations, ROI models, and proposal materials.
• Utilizes sales enablement tools (e.g., Salesforce, Highspot) to streamline workflow and ensure data accuracy.
• Supports the continuous improvement of sales tools and templates based on client feedback
• Market and Product Knowledge Builds a foundational understanding of healthcare industry challenges, compliance standards, and workforce development needs.
• Develops proficiency in Relias’ product suite and its alignment to client challenges.
• Stays current on industry trends impacting healthcare education and technology
• Cross-Functional Collaboration Works with internal stakeholders including Marketing, Implementation, and Client Success to ensure a smooth client experience.
• Contributes feedback and insights from client interactions to improve go-to-market strategies
• Professional Development and Growth Participate in mentoring and training sessions to expand consultative selling and presentation skills.
• Engage in continuous learning around the healthcare market, product knowledge, and sales strategy

Benefits

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy.
• Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program – a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
• 20%+ annual employee promotion and transfer rate
• Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
• Professional development gained from conference attendance and participation in organizations like NC Tech

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level