Solutions Consultant - IPS

University of Tennessee • Nashville, TN

9d

About The Position

The University of Tennessee Center for Industrial Services (CIS) is recruiting a Solutions Consultant (IPS Public Service Professional 2) to serve the Tennessee Manufacturing Extension Program (TMEP) in the greater Nashville area and portions of the Upper Cumberland area. CIS provides consulting and training services to help manufacturers and communities grow, succeed, and create high quality jobs. The role entails engaging new and existing customers through referrals and other manufacturing and economic development contacts via customer calls, visits, and other communication methods to assess problems and opportunities that may require CIS services. The Solutions Consultant is responsible for CIS and TMEP business development and economic outreach activities in the upper Middle Tennessee area and portions of the Upper Cumberland area. The candidate should be an active contributor and a leader while engaging clients in CIS team initiatives and as part of the local manufacturing support network in the assigned region.

Requirements

• Bachelor’s degree in engineering, business administration, or related discipline.
• Minimum of eight years’ experience in a manufacturing environment or an industrial sales environment.
• Understanding of manufacturing, economic development, and market trends
• Ability to effectively listen to customers, assess customer needs; and translate needs into appropriate action plans.
• Strong business development skills and ability to effectively represent a broad range of CIS services to manufacturers, economic developers, and other partners
• Strong verbal and written communication skills and be able to effectively communicate with all levels of personnel
• Strong presentation skills and computer skills (standard software packages, customer management software), problem solving skills, and project management skills.
• Must be willing to travel extensively within the assigned Middle Tennessee and Upper Cumberland regions, with occasional travel to other parts of the state and U.S.
• Must have a valid driver’s license.

Nice To Haves

• This position prefers an advanced degree in engineering, business administration, or related discipline.
• More than eight years’ experience in a manufacturing environment including manufacturing leadership roles along with industrial sales experience and/or manufacturing consulting experience is preferred.
• Working knowledge of industrial sales practices including account management and B2B consultative sellinG
• Insights into manufacturing improvement solutions including Quality Management Systems, Continuous Improvement processes, Workforce development, Supply Chain resiliency, and Technology adoption.
• Proficiency in analyzing operational challenges and recommending process improvements.
• Ability to leverage industry events to establish manufacturing connections within assigned region.

Responsibilities

• Cultivating manufacturing customers
• Developing and managing customer projects
• Consistently engaging clients to ensure long-term success and positive economic impact of delivered services
• Developing partnerships with professional associations and economic development organizations; and conducting marketing outreach along with some administrative duties.
• Attend conferences, meetings, and other events to represent CIS and network with partner organizations and other stakeholders
• Deliver presentations at various meetings of chambers of commerce and other local organizations
• Serve as the primary CIS contact for customers and stakeholder groups in the assigned region.

Benefits

• Find more information on UT Benefits here

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level