Solutions Associate

Omnea • Pari, NY

46d • Onsite

About The Position

We’re looking for an exceptional Solutions Associate to join Omnea’s customer team in our New York office. You’ll be excited to join an intense, fast-scaling enterprise SaaS startup with an experienced team and top-tier investors, and carve your path into startups and future Customer-team roles. You will work on the behind-the-scenes of the deployment of the Omnea platform and key strategic modules, features & integrations, implementing the optimal solutions for our customers that deliver meaningful value. You’ll become a product expert and be the voice of product depth, and secure a great grounding to move into broader customer team roles within 1-2 years of joining. You’ll be joining us at a pivotal time. We’ve just raised $50M in Series B funding from Khosla Ventures , Insight Partners , Accel , Point Nine , and First Round Capital . In the past year we’ve grown revenue 5x, tripled our customer base, and maintained >99% retention with enterprises like Spotify, Wise, Albertsons, Adecco, and McAfee. Our team is small but high-calibre -- it took over 10,000 interviews to hire our first 50 Omneans. Now we’re scaling fast and building the category of AI Supplier Relationship Management. And we are looking for the most driven Solutions Associate out there to help turn procurement into a true competitive advantage!

Requirements

• TL;DR: you’re ambitious & hard-working, and you’re as comfortable handling ‘nitty gritty’ product config as you are communicating to more senior stakeholders. You make up for any potential lack of experience with hunger and a constant growth mindset. You are someone who will succeed at whatever you put your mind to.
• You’re intelligent & can work stuff out. You derive energy from building meaningful relationships, successfully completing projects, and pleasing customers/clients.
• You have up to 3 years of experience in a top-tier & fast-paced environment ; perhaps you had some excellent internships, maybe you've done a few years in consulting or been part of a start-up or scale-up.
• You’ve got a track record of exceptional performance , whether it’s in academia, work, sport, or whatever else you’ve put your mind to
• You are tech-savvy and can figure out new products / tools / processes quickly. Perhaps you’ve excelled with tech as part of your job before or in your degree, or just like the idea of using tech to solve problems. You’ll need the skillset, patience, and desire to become an Omnea product expert
• You work hard & care lots about your work . You are ambitious & want to have a successful career. This requires sacrifice & dedication but you think it’s worth it, and you're willing to put in the effort over the first 12-24 months to get a great grounding in the nitty-gritty of our product
• You’re highly organised and have an incredible attention to detail - you are a master of juggling lots of things at once
• You're eager to learn. You're early in your career and are eager to soak up knowledge, and put in the work that will pay off down the line. You care about good communication and how you present yourself, and you're keen to grow into roles within our Customer team, where communication is at the heart of what we do!
• You’re entrepreneurial and want to be part of building something & making an impact.

Responsibilities

• You’ll do whatever it takes to support & champion our customers in their journey with Omnea.
• You'll be supporting our S&I (Solutions & Implementation) Leads with product configuration, data preparation, and implementation over the first 12 months, as our S&I Leads mentor you into the more customer-facing aspects of the role, which you'll start to take on in months 12-24.
• You’ll focus on setting customers up to be successful , ensuring their data is in great shape, and their configurations are implemented to the level of depth and sophistication to match the complexity of their companies
• You’ll become a product expert and be one of the best people in the company at configuring the product, building workflows, and developing new use cases.
• You’ll hone organisation and planning skills , as you help S&I leads in coordinating and driving towards launch, and achieving key milestones in the deployment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees