Solutions Architect

Opus Agency

9d • Remote

About The Position

Opus Agency is a future-forward full-service global event agency with over 400 team members in the United States, London, Sydney, Singapore, and New Zealand. Our portfolio of clients includes world-shaping brands such as Amazon, Google, Microsoft, Salesforce, ServiceNow, and many others. As we look ahead to 2026 and beyond, our profound opportunity is to shape the future of events in an increasingly AI-infused world. In an era where digital interactions often dominate, the authenticity of real-world connections will become paramount. Events will emerge as the #1 priority for CMOs, driving brand success and fostering deep, meaningful relationships with audiences. Our Event Technology & Registration team plays a critical role in this vision, partnering with world-shaping brands like Microsoft, Google, and Salesforce, as well as an ever-expanding roster of category creators and fast-growing global brands. With these clients, we don’t just respond to change; we shape it by pulling the future forward and leading them into a new era of event marketing. As a Solutions Architect, you will be at the forefront of this mission, driving innovative and impactful strategies that align with this events-driven vision for the future. At Opus we work with some of the world’s most influential brands to design, create, and manage their most important events and experiential campaigns. The Solutions Architect is responsible for working with clients to recommend, architect, integrate and oversee the event technology and experiential solutions, while managing third party technology relationships and contracts. The Solutions Architect will work within event teams to ensure multiple external event technologies come together flawlessly to create a successful and innovative event. In the digital event space, the event happens online, and you are responsible for making sure the doors open and the lights turn on.

Requirements

• 3+ years’ experience in a services organization delivering technology
• 5+ years’ experience with a broad array of technology disciplines including Architecture, Application Development, Technology Delivery and Service, and Data Management
• Time management and project management skills
• Effectively prioritize workload on multiple projects & events simultaneously
• Comfort and confidence speaking to clients and partners
• Ability to translate between technical and non-technical stakeholders (explain technical jargon in simple/easily understood ways)
• Ability to perform quality assurance
• Strong critical thinking, organizational, creative problem solving and analytical capabilities
• Demonstrated verbal, written communication, and presentation skills
• Ability to work on complex projects with general direction and minimal guidance, both independently and as a member of cross functional teams
• Strong attention to detail with ability to see the big picture
• Successfully perform in high stress, fast-paced environment
• Maintain high levels of confidentiality
• Work cooperatively with other employees, vendors, and clients
• Portray professional presence through superior communication and presentation
• Show personal and professional integrity, and commitment to excellence and high standards
• Be self-directed and deadline-driven, with an ability to manage priorities and projects within a fast-paced, dynamic environment
• Basic understanding of the platform landscape (Registration, Digital, interactive, analytics, reporting, etc)
• Basic understanding of Internet Infrastructure concepts – Domains, DNS (CName, MX, and SPF setup), cloud servers, load balancing, SEO knowledge/tracking (i.e. UTM vs Tag IDs)
• Basic understanding of Frontend concepts – HTML/CSS/JS/frameworks limitations, UI/UX, time to implement
• Basic understanding of Site state concepts – cookies, session states, client vs server data flows
• Basic understanding of Integrations – webhooks vs APIs, how they work, authentication, restrictions
• Basic understanding of Video streaming protocols (RTMP, RTSP, WebRTC, etc)
• Basic understanding of Data structure – types of data and how they are represented, how data is stored and retrieved (XML, JSON)
• Basic understanding of SQL Databases
• Basic understanding of data security, infosec and GDPR
• Passport required

Nice To Haves

• Bachelor's degree from four-year institution is preferred
• Supervisor experience preferred

Responsibilities

• Collaborate with project stakeholders, recommend and document event technology solutions
• Provide technical oversight on Event Technology for Digital, Hybrid and In-Person engagements
• Guide event teams and clients through integrating multiple event technologies
• Work as a consultant in area of expertise on OPUS's events, from simple to moderate complexity
• Effectively manage relationships with clients, vendors, and project stakeholders
• Work with multiple, external registration tools and digital platforms and consult clients on all of them
• Effectively delegate technical tasks to Implementation team
• Perform Quality Assurance and User Acceptance Testing

Benefits

• Full time position
• Opportunities for growth and development
• Health & Dental Insurance (choice of plans)
• 100% Employer paid short-term disability and life insurance
• Opportunity to elect additional life insurance and LTD insurance at employee expense
• Paid parental leave
• Opportunity to contribute pre-tax dollars to flexible spending accounts
• 401(K) with employer match
• Flexibility in work schedules
• Generous time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees