Solutions Architect

SCN Worldwide, LLC

About The Position

Scantron is seeking a Solutions Architect to support our Digital and Scanner Software portfolio and enable our sales, marketing, and product teams. This role blends technical expertise, customer facing skills, and strategic product knowledge to ensure our solutions are positioned effectively and delivered seamlessly. The ideal candidate is a problems solver who can translate complex technology into clear value for clients and internal stakeholders. Scantron is a leader in assessment technology, analytics, and data capture solutions, serving education, business, and government organizations worldwide. The company offers a dynamic environment where employees can grow, innovate, and help shape the future of digital assessment and data workflows. Scantron delivers technology‑enabled assessment, analytics, and data services that help organizations measure, analyze, and improve performance across sectors including K–12, higher education, corporate training, and government. Scantron’s solutions support a vast global footprint—serving 98% of top U.S. school districts, 94 of the top 100 U.S. universities, 48 Ministries of Education, and clients in 56 countries. This reach positions Scantron as one of the most influential brands in assessment and data collection. Founded in 1972, Scantron has evolved from iconic OMR scanners into a modern edtech and gov tech partner, providing mission‑critical assessment and data solutions across sectors. Its long-standing reputation and continuous expansion of service offerings create an environment of stability paired with innovation.

Requirements

  • Bachelor’s degree in Education, Information Systems, Business, Engineering, or related field (or equivalent experience).
  • 2+ years experience in solutions architecture, sales engineering, product enablement, or technical consulting.
  • Experience with CRM systems; HubSpot reporting expertise strongly preferred.
  • Strong technical aptitude, with ability to understand software integrations, APIs, workflows, and data requirements.
  • Exceptional communication and presentation skills, with comfort engaging both technical and non‑technical audiences.
  • Ability to translate technical concepts into business value.
  • Experience working cross functionally with Sales, Product, Marketing, and Customer Success teams.

Responsibilities

  • Partner closely with Solution Sales Consultants to deliver compelling, technically accurate product demonstrations.
  • Present Digital and Scanner Software solutions with a strong understanding of integration requirements, data flows, and system compatibility.
  • Identify customer needs and translate them into solution recommendations and technical guidance.
  • Support pre‑sales discovery, addressing technical questions and ensuring smooth handoff to implementation teams.
  • Work with 3rd party partners on product feedback, escalations, and product releases and enhancements to inform internal and external stakeholders
  • Pull, analyze, and interpret HubSpot dashboards and reporting data to identify trends in deals, win/loss patterns, and pipeline performance.
  • Deliver insights and recommendations that help shape sales strategy and enablement initiatives.
  • Build recurring and ad‑hoc reports to support leadership visibility into funnel health and conversion metrics.
  • Serve as a subject matter expert for HubSpot reporting best practices across the sales organization.
  • Collaborate with Marketing to develop product documentation, implementation materials, customer facing collateral, sales enablement, and go-to-market content.
  • Develop a deep understanding of the Scantron product ecosystem, including how digital tools, scanners, and software solutions integrate and complement one another.
  • Provide input to leadership regarding product gaps, feature opportunities, and customer feedback trends.
  • Support cross functional teams in shaping product strategy and roadmap alignment.
  • Lead and/or provide project management for RFP submissions
  • Website development and maintenance as needed
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