Solutions Architect, Senior

Sentinel • Grand Rapids, MI

13h • Hybrid

About The Position

Sentinel is looking for a Senior Solutions Architect to join our team. This position is for a generalist skill-set where the successful candidate is capable of multi-product/multi-technology customer designs. The ideal candidate for this position is not a subject matter expert in every technology listed, but rather a person with a flexible approach to project design and development, and a willingness to adopt and adjust to new technologies and industry trends. This position is a hybrid role as the person will need to provide onsite support to our Grand Rapids, MI office location and clients in this geographic area. A Solutions Architect at Sentinel: Maintains Subject Matter Expertise in at least 2 (usually more) technology, architecture, or delivery platforms and can produce multi-technology architectures. Responsible to diagram/white board/sketch technology discussions live and “on the fly” with customers and peers. Effectively leads discovery discussions with customers to define project scope. Presents technology briefings to both sales and customer audiences focusing discussion on specific needs of different groups. Author detailed, technically accurate professional services scopes of work. These scopes include: customer requirements, project caveats, customer and VAR roles and responsibilities. Assist sales team with demand generation, opportunity qualification, and completion of sales cycle. Build solution and technology accurate Bills of Materials for customer projects across 4 or more manufacturer or technology areas, including ongoing service and support SKUs.

Requirements

• 5+ years experience in information technology fields is required.
• 4+ years experience working with Value-added Resellers, Systems Integrators, or Technology Manufacturers is required
• Strong analytical and problem-solving skills in addition to the ability to develop social bonds and build EQ is required.
• Must have excellent communication skills with the ability to address technical audiences and IT leadership.
• Must have demonstrated experience designing and architecting premise network, security, and data center products from multiple manufacturers. e. Palo Alto, Fortinet, Cisco Dell/EMC, HPE preferred.
• Must be able to compare/contrast offerings between multiple manufacturers.
• Experience scoping professional services for project delivery.
• The candidate must have a car, as this position requires travel between location and the transportation of equipment
• A valid driver’s license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a “can-do” attitude

Nice To Haves

• IT Certifications such as CCNA (EN or S), CCNP (EN or S), VCP, PSE-Professional, PCNSE, NSE4, MS-101, or equivalent, are preferred.

Responsibilities

• Maintains Subject Matter Expertise in at least 2 (usually more) technology, architecture, or delivery platforms and can produce multi-technology architectures.
• Responsible to diagram/white board/sketch technology discussions live and “on the fly” with customers and peers.
• Effectively leads discovery discussions with customers to define project scope.
• Presents technology briefings to both sales and customer audiences focusing discussion on specific needs of different groups.
• Author detailed, technically accurate professional services scopes of work. These scopes include: customer requirements, project caveats, customer and VAR roles and responsibilities.
• Assist sales team with demand generation, opportunity qualification, and completion of sales cycle.
• Build solution and technology accurate Bills of Materials for customer projects across 4 or more manufacturer or technology areas, including ongoing service and support SKUs.

Benefits

• Medical
• Dental
• Vision
• 401K
• 529
• Life Insurance
• Income Protection Short and Long-Term Disability
• Medical and Child/Elder Care
• Flexible Spending Account Plans
• Family Planning Benefits
• Financial Education
• Identity Theft Protection and Assistance
• Legal Services
• Employee Assistance Program
• Two weeks’ vacation
• additional paid time-off for Personal and Sick
• certification and hands-on training
• employee discount for product services and entertainment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed