Senior Solutions Architect

PubNub

6h • $175,000 - $180,000 • Remote

About The Position

PubNub powers the world’s most engaging real-time experiences including chat, live updates, and interactive applications for over 2,000 companies including Verizon, Autodesk, Zillow, and Dropbox. Our global data network processes trillions of messages each month with sub-100 ms latency across 15+ data centers. Backed by $130M in funding, we’re shaping the future of how the world connects.
The Role
The Senior Solutions Architect is a cross-functional role with a focus on AI-driven solution design, scalable architecture patterns, and strategic customer engagement. We are looking for a Senior Solutions Architect to join our Americas team (Remote, Central/Eastern region). In this role, you’ll work closely with prospects and customers to design and implement real-time solutions using PubNub’s SDKs, APIs, and advanced platform features.
You will act as a trusted technical advisor, helping customers build scalable, event-driven solutions, such as live events, real-time commerce, watch parties, digital health, and more, while driving adoption and long-term value from PubNub’s real-time communication platform.

Requirements

• 5+ years in technical architecture, solutions engineering, product management, or developer tooling, with direct SDK/API implementation experience.
• Hands-on experience developing and deploying applications for Web or Mobile platforms.
• Demonstrated ability to align customer needs with product and engineering priorities, translating business requirements into scalable technical designs.
• Experience driving technical pre-sales, enterprise customer engagements, or leading cross-functional delivery of platform-based solutions.
• Ability to influence product direction through field insight and customer architecture planning.
• Exceptional communication skills, including comfort working with C-level stakeholders, product teams, and developers alike.
• Strong coding fluency in at least one modern language (e.g., JavaScript, Python, Java/Kotlin, Swift, Dart, Ruby), with the ability to quickly apply those skills to other programming languages and platforms.
• Experience building developer tooling or reusable architecture templates.
• Familiarity with live collaboration environments (e.g., CodeSandbox, GitHub Codespaces), CI/CD pipelines, and testing/documentation best practices.
• Working knowledge of distributed systems and platform design concepts (e.g., Kubernetes, service mesh, secure APIs).
• Working knowledge of AI-enhanced solutions across use cases like personalization, prediction, automation, or real-time insights.
• Familiarity with AI/ML frameworks and architectures (e.g., LLM integration, vector search).

Nice To Haves

• Experience with real-time applications, messaging platforms, publish-subscribe systems, WebSockets, or event-driven systems.
• Familiarity with security, privacy, and compliance frameworks (e.g., SOC2, HIPAA, GDPR).
• Background in developer experience (DX), technical writing, or developer community engagement.
• Understanding of cloud infrastructure and networking fundamentals (e.g., AWS, HTTP, TCP/IP).

Responsibilities

• Cross-Functional Planning: Lead solution strategy and planning across Product, Sales, and Engineering to align solution architecture with customer outcomes and enable scalable, coordinated execution.
• Customer Engagement: Act as a trusted technical advisor, guiding customers through real-time application development and identifying opportunities to expand their use of PubNub’s platform.
• Solution Design: Develop tailored solutions and architectures for enterprise use cases, ensuring seamless integration, scalability, and rapid time-to-market. ● Platform Expertise: Provide hands-on implementation guidance and best practices for PubNub’s SDKs, APIs, and platform components..
• Architecture Standardization: Define and document scalable architecture patterns that can be reused across strategic accounts, regions, and verticals.
• Training & Enablement: Conduct customer workshops, internal knowledge-sharing sessions, and contribute to solution documentation to support technical adoption and long-term success.

Benefits

• Work on real-time solutions at internet scale across industries like healthcare, fintech, streaming, and gaming
• Competitive Overall Compensation in the range of USD 175,000 – USD 180,000 per annum
• Remote-first culture with flexibility across the United States (Central/Eastern time zone preferred)
• Equity in a profitable, fast-growing infrastructure company
• Inclusive, growth-focused team where your impact is recognized

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed