Senior Solutions Architect

Alloy • New York, NY

5d • $120,000 - $167,000 • Hybrid

About The Position

Alloy helps solve the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world. Over 800 of the world’s largest financial institutions and fintechs turn to Alloy to take control of fraud, credit, and compliance risk, and grow with the clearest picture of their customers.
Through our values: Be Bold, Get Scrappy, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.
Solutions Architects play a major role in Alloy’s Technical Solutions organization and are paramount to deal success. The Solutions Architect is responsible for delivering the technical win for client accounts. You will handle the technical post-sales relationship, present product fit, propose technical architectures, demonstrate the product, anticipate concerns, and offer creative technical solutions to Alloy clients.
Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our employees onsite three days a week.

Requirements

• 4+ years experience implementing and supporting complex technical products with a strong desire to work in a post-sales, client-facing role
• Hands-on, passionate and creative problem solver
• Brings judgement to client discussions, focused on leading clients to successful outcomes aligned with their long term business goals
• Excellent communicator and presenter able to gain diverse audience confidence and buy-in
• Ability to build a deep understanding of a client's needs and guide them to a technical solution
• Proven success in problem-solving with and for enterprises with a variety of requirements and technical ability levels
• Experience working with REST APIs
• Able to travel occasionally (approximately once per quarter) for client on-sites.

Nice To Haves

• Previous software development experience in one or more of the following areas is preferred:
• backend (Node.js, Python)
• web development (Javascript, HTML/CSS, frontend frameworks - React)
• Previous experience at a Fintech Startup or in the KYC/Compliance space is a huge plus!

Responsibilities

• Act as the technical lead on multiple client implementations and larger client project engagements, working closely with Alloy Implementations Managers
• Conduct technical and architectural overviews of client needs to propose Alloy product solutions to deliver on the client’s business goals
• Act as an expert advisor on the data vendors Alloy integrates with
• Help to integrate Alloy's API into an app in code
• Independently run end to end testing to ensure a successful client go live
• Be a part of a client production readiness and support production launches (these occasionally occur outside of 9a-5p hours)
• Serve as a client advocate by advocating for the evolution of Alloy’s products and services and driving client adoption of new capabilities
• Support the development of technical documentation and FAQs to serve client needs

Benefits

• Unlimited PTO and flexible work policy
• Employee stock options
• Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
• 401k with 100% match up to 4% of annual employee compensation
• Eligible new parents receive 16 weeks of paid parental leave
• Home office stipend for new employees
• Annual Learning & Development annual stipend
• Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health
• Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees