Solutions Architect, Pre-Sales
About The Position
The Pre-Sales Solutions Architect's role is to operate as the key technical expert supporting the sales team for pre-sales and onboarding activities with our partners and subscribers. The Pre-Sales Solutions Architect will be responsible for the technical ownership of configuring and designing solutions with our inside sales team and agents to deliver high-quality solutions and outcomes for our customer base, that leverage the standard services offered by ThinkOn. The Pre-Sales Solutions Architect must be capable of leading and coordinating a team of internal and external resources and will be recognized as an expert in ThinkOn products, services, and practices. Please note that this listing is for a current vacancy at ThinkOn. We are looking for qualified candidates who are eager to contribute and grow with us. If you're interested in this opportunity, we encourage you to apply soon, as we are reviewing applications on a rolling basis. Please note that ThinkOn is a remote-first organization. For this role, we are currently welcoming candidates based in the United States who are located within reasonable proximity to a major international airport in Ohio, Wisconsin, or Georgia.
Requirements
- Strong VMware knowledge (Kubernetes/Container knowledge is an asset)
- Strong Infrastructure knowledge – Network, Storage, and Compute
- Strong data protection and archiving solutions knowledge
- Object storage knowledge
- Disaster Recover and replication concepts and solution knowledge
Responsibilities
- Be the go-to expert for all ThinkOn products and services in sales conversations with partners and prospects
- Act as the technical bridge between the Inside Sales team, sales agents, partners, and the ThinkOn Engineering team to ensure complex solutions are clearly defined, quoted, and can be implemented
- Have a comprehensive grasp of cloud-centric technologies and the ability to understand and carry end subscriber conversations regarding requirements and specifications
- Be responsible for designing and architecting solutions for end subscribers, primarily using ThinkOn’s product portfolio
- Drive positive revenue growth by helping our partners configure business-winning solutions
- Support an exceptional customer experience based on timely technical knowledge and support our partner base
- Build relationships with Partner technical teams
- Provide support to operations with new customer projects
- Work with the Project Management Office to hand over new project design requirements and documentation for new customer projects
- Help create and deliver customer presentations and partner training seminars
- Provide technical expertise to Marketing events as required
- Identify opportunities to enhance productivity, effectiveness, and operational efficiency
- Create and validate quotes in Compass
- Travel to meet with Partners, Subscribers and Alliance Partners as required
- Other Duties as required
Benefits
- A remote-first culture
- Competitive compensation package
- Flexible time-off for vacation, plus illness & personal days
- Comprehensive health and dental benefits, including GRSP & 401k Matching Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
