Pre-Sales Solutions Architect

CNX

2d • $106,087 - $166,709 • Remote

About The Position

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures. Pre-Sales Solutions Architect In this role, you will: Work directly with customers in a pre-sales capacity to gather custom software-based integration and/or automation requirements leveraging Client's REST APIs and various third-party APIs Partner with Client account teams and other pre-sales roles with Client to guide the requirements gathering process with the customer Become an expert in Client's products and how to build cohesive integrations and automations that interact with Smartsheet products Design and document custom software-based integration and automation processes Provide level of effort estimates (and calculated costs based on standard hourly rates) Write services contracts (in partnership with other Smartsheet pre-sales resources) including well-defined scope, effort, and costs based on gathered customer requirements and your recommended designs Present solution designs and contract proposals to customers Work with our team of post-sales solutions architects to validate designs and estimated efforts

Requirements

• Experience working in a pre-sales technical role, such as Sales Engineer, Solutions Engineer, or Solutions Architect.
• Experience working with customers directly to gather technical requirements
• Deep understanding of REST APIs and solution architecture using REST APIs
• Understanding of API-based integration processes and designs
• Ability to work with both technical and non-technical audiences to define and document desired integration or automation outcomes within Smartsheet products
• Comfortable working through ambiguity
• Confident in designing and recommending best practices for integration and/or automation architectures
• Ability to present solution proposals with confidence and talk in-depth about your design choices and pros/cons of alternative approaches

Nice To Haves

• Backend software development experience preferred but not required

Responsibilities

• Work directly with customers in a pre-sales capacity to gather custom software-based integration and/or automation requirements leveraging Client's REST APIs and various third-party APIs
• Partner with Client account teams and other pre-sales roles with Client to guide the requirements gathering process with the customer
• Become an expert in Client's products and how to build cohesive integrations and automations that interact with Smartsheet products
• Design and document custom software-based integration and automation processes
• Provide level of effort estimates (and calculated costs based on standard hourly rates)
• Write services contracts (in partnership with other Smartsheet pre-sales resources) including well-defined scope, effort, and costs based on gathered customer requirements and your recommended designs
• Present solution designs and contract proposals to customers
• Work with our team of post-sales solutions architects to validate designs and estimated efforts

Benefits

• medical, dental, and vision insurance
• comprehensive employee assistance program
• 401(k) retirement plan
• paid time off and holidays
• paid learning days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed