Soluiton Specialist - Payments

Singapore Post•Miami, FL

About The Position

Job Context Payment Sales Specialist (Sales - cross-sells) play a key role in expanding Simpro Payment adoption. The initial focus will be on upselling Simpro Payments to the current install base of Simpro accounts and expansion of new sales opportunities. The individual will work closely with sales leaders and customer success managers in the core markets. In the role you’ll work directly with the GM of Financial Services and payment team cross-functional leaders to drive customer adoption, influence the product roadmap, and shape processes that will scale Simpro Payment customer activation goals on a weekly basis. You’ll have the flexibility to innovate, lead, and drive payment adoption in a dynamic, high-growth environment. What You’ll Do Payments Expert: Partner with sales and customer success teams to drive sales-centric functions and accountability, solving customer needs and demonstrating the value of Simpro’s payment solutions. The goal is to drive customers to adopt Simpro Payments. Drive Engagement and Close Deals: Work directly with the customers to unearth payment opportunities, articulate the benefits, and upsell customers to Simpro Payments. Manage and Drive Customer Engagement to Close: In partnership with sales and customer success teams (concierge and growth/strategic accounts), conduct direct outreach to prospective customers, build relationships, and drive execution for Simpro Payments adoption. Onboarding Success: Support the ICs and CSMs through the Simpro Payments onboarding process to help ensure a smooth transition, where necessary. Enhancement of Simpro’s Financial Services strategy and offering: Collaborate with leadership to help guide product roadmap based on customer needs, improve processes, and contribute to the scaling the financial services business. Track and report on the performance of activities and overall pipeline.

Requirements

Fintech / Payments Knowledge: Baseline knowledge of payment processing, special needs/requirements in local markets.
Excellent pipeline management and negotiation skills – internally and externally with customers.
Self-Driven, proactive sales leader – engage and drive opportunities in a fast-paced environment.
Agile mindset, capable of delivering value incrementally and fostering a culture of continuous improvement.
Proven ability to work cross-functionally and drive alignment across diverse stakeholders.
Confident communicator able to drive results with executive-level contacts internally and externally/ Excellent communication skills (written and presentation).
Comfortable navigating large and complex organizations to influence and obtain stakeholder buy in.
Highly organized, with the ability to manage multiple projects in a fast-paced environment.

Responsibilities

Partner with sales and customer success teams to drive sales-centric functions and accountability, solving customer needs and demonstrating the value of Simpro’s payment solutions.
Work directly with the customers to unearth payment opportunities, articulate the benefits, and upsell customers to Simpro Payments.
In partnership with sales and customer success teams (concierge and growth/strategic accounts), conduct direct outreach to prospective customers, build relationships, and drive execution for Simpro Payments adoption.
Support the ICs and CSMs through the Simpro Payments onboarding process to help ensure a smooth transition, where necessary.
Collaborate with leadership to help guide product roadmap based on customer needs, improve processes, and contribute to the scaling the financial services business.
Track and report on the performance of activities and overall pipeline.

Benefits

Responsible Time Off
Comprehensive medical, dental, vision package with 100% employer paid options
Additional benefits including Health Savings Account; Flexible Spending Account; Critical Illness Insurance; Hospital Insurance; Accident Insurance; Life Insurance and AD&D; and Disability Insurance available to purchase.
Wellness Challenge App, Diabetes Prevention App, and Health Hub App
401k/Retirement Plan with 6% employer match
Generous Parental Leave Program
Paid Volunteer Leave Days
Public Holiday Exchange Scheme
Talent Referral Program – get rewarded for referring a friend to join our team!
Diverse training & internal networking opportunities across all of our product lines
Opportunities for career progression and development
Service recognition awards