Solution Specialist, Lifelong Learning | Remote

Ellucian

1d • Remote

About The Position

Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

About the Opportunity

Ellucian is redefining how higher education experiences innovation, not just through our Student Information System, but through a growing portfolio of SaaS solutions that drive measurable outcomes across the student lifecycle.
The Solution Specialist, Lifelong Learning plays a critical role in accelerating this transformation. This is a sales-focused role aligned to the Lifelong Learning product vertical, focused on expanding adoption of our Journey solutions.
Reporting into Solutions Consulting while operating as a field-facing sales leader, this role partners closely with Account Executives to evangelize value, engage executive stakeholders, and convert institutional strategy into actionable solution adoption. In this role, you will directly influence revenue growth, solution adoption, and executive alignment; helping institutions realize more value from the Ellucian platform while shaping the next chapter of Ellucian’s go-to-market evolution.

Requirements

• Proven experience in a sales, sales specialist, or solution-focused role, with significant experience within the higher ed ecosystem, having worked for a higher ed technology company or for an institution directly, preferably in SaaS or higher education technology.
• Knowledge of the trends and issues within Lifelong Learning.
• Strong executive presence with the ability to influence senior institutional stakeholders.
• Deep consultative selling skills with a demonstrated ability to lead discovery and shape buying decisions.
• Ability to communicate complex solutions through business outcomes rather than technical detail.
• Experience working in a matrixed environment alongside AEs, Product, Marketing, and Services.
• Comfort operating in a growth-oriented organization navigating change and transformation.
• A sales-oriented subject-matter expertise, with the ability to translate strategy into measurable value and execution.
• A trusted-advisor mindset, with confidence to challenge institutional assumptions and guide stakeholders toward new approaches.
• A builder’s mentality, driven by creating and scaling new growth opportunities within an established market.
• A collaborative approach, bringing energy and accountability to cross-functional partnerships to drive shared success.
• A change-ready perspective, with the adaptability and resilience to thrive in environments undergoing transformation.

Responsibilities

• Drive Cross-Sell Revenue & Growth
• Own cross-sell growth for Journey, positioning lifelong learning as a strategic revenue and engagement engine by helping institutions design, launch, and scale non-traditional, workforce-aligned, and continuing education programs.
• Partner with Account Executives to identify, qualify, and progress opportunities aligned to institutional priorities and strategic initiatives.
• Lead solution-specific discovery to uncover business challenges, success metrics, and executive-level outcomes.
• Shape deal strategy, buying vision, and competitive positioning throughout the sales cycle.
• Evangelize Solution Value at the Executive Level
• Serve as the subject-matter expert and value evangelist for Lifelong Learning.
• Engage confidently with presidents, provosts, and senior administrators to connect Ellucian solutions to mission-critical outcomes.
• Translate complex institutional needs into clear, outcome-driven narratives without reliance on heavy technical demos.
• Present use cases, success stories, and future-state visions that inspire action and investment.
• Partner Across Sales, Product, and the Field
• Collaborate with Product Management to share structured feedback from the field on customer needs, objections, and competitive dynamics.
• Contribute to RFPs, RFIs, and solution-oriented responses where solution expertise is required.
• Work with pricing and strategy to develop and refine commercial approach for Lifelong Learning.
• Partner with Marketing on messaging refinement, vertical positioning, and competitive intelligence.
• Coordinate with Implementation, Services, and Customer Success to ensure solution expectations are clear and achievable from sale through delivery.
• Build Market & Product Mastery
• Build deep knowledge of assigned solutions, including value propositions, use cases, integrations, and differentiation.
• Stay current on higher education trends, regulatory considerations, and market forces impacting your solution area.
• Develop and share competitive insights that improve win rates and deal velocity across the field.

Benefits

• Comprehensive health coverage: medical, dental, and vision
• Flexible time off
• Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
• 401k w/ match & BrightPlan - to help you save for the future
• Parental Leave
• 5 charitable days to support the community that supports us
• Telemedicine
• Wellness
• Headspace Care (mental health)
• Wellbeats (virtual fitness classes)
• RethinkCare & Wellthy– caregiver support
• Diversity and inclusion programs which provide access to internal employee resource groups
• Employee referral bonuses to encourage the addition of great new people to the team
• Education Assistance Program
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees