Solution Key Account Manager, Private Clients (NYC)

Technogym S.p.A.New York, NY
Onsite

About The Position

Technogym inspires 70 million daily users to train using innovative and engaging solutions for fitness, sport, and health, promoting a 'Healthness' lifestyle. The company has grown to over 2,800 employees across 16 branches, expanding to more than 150 countries, and has been selected as Official Supplier to 10 editions of the Olympic Games. Technogym is seeking an energetic and results-oriented outside sales professional to join its fastest-growing and most strategically focused segment of the business: Home Consumer. This role is completely field-based, covering a vast region, and focuses on new business development and account management. The successful candidate will prioritize building networks and relationships with key players in the home Architectural and Design space, manage a large portfolio of products, services, and solutions, and play a crucial role in developing and maintaining long-term customer relationships.

Requirements

  • 3-5 years’ experience as Sales Account Manager in a luxury retail environment, preferably in the design industry or working with luxury products
  • BA/BS Degree in Business Administration, Sales or equivalent work experience
  • Demonstrable ability to communicate and present to, as well as influence key stakeholders at all levels of an organization, including executive and C-level
  • Selling aptitude with emphasis on business development
  • Strong organizational skills
  • Proven history of achieving/exceeding sales goals
  • Ability to leverage networks by cultivating key relationships as well as knowledge of local marketing and media
  • Ability to acquire some expertise in Store operations applications (Sales Force and SAP)
  • Entrepreneurial approach
  • Ability to create and cultivate a network
  • Valid US Driver's License and ability to travel throughout assigned territory on a regular basis

Responsibilities

  • Contribute to Sales Performance by achieving sales targets
  • Maintain good product knowledge and ensure an outstanding customer experience
  • Localize and sell the Total Wellness solution through partnerships and customizing solution packages to specific market needs
  • Working with the Marketing Department, define the local segment market strategy in terms of commercial campaigns, initiatives and events
  • Develop new customers and maintain relationships with the existing ones to generate new business opportunities
  • Develop new opportunities with architects, interior designers, personal trainers and any third party able to generate business opportunities
  • Develop a network with showroom partners and high-end furniture brands
  • Handle customer complaints, seeking assistance and ensuring issues are resolved to the satisfaction of the customer and the company
  • Provide 100% support of CRM tool (salesforce.com) and follow Technogym Sales Methodology
  • Liaise with Logistics and After-Sales Service for any needs oriented to supreme service
  • Go above and beyond the company requirements, adhering to the dress code and appearance guidelines
  • Keep up-to-date on brand activities, locations, events and marketing activities
  • Work with the Retail and Inside Sales Teams in order to facilitate and speed up the customer journey
  • Consult with the in-house design team to create home gym layouts
  • Guarantee continuous, proactive feedback from the market

Benefits

  • Base Salary $75,000 - $80,000 commensurate with experience
  • Bonus/Commission opportunities
  • Comprehensive medical, dental, and vision insurance - eligible first day of employment
  • 401k with Company match - eligible first day of employment
  • PTO - vacation, sick time, and select holidays
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