Solution Executive, CoachUp Care

HEALTHSTREAM INC • Nashville, TN

13d • Remote

About The Position

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter. HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives. The CoachUp Care Solution Executive is a sales role responsible for driving new enterprise sales for the CoachUp Care line of HealthStream’s business. CoachUp Care is a platform designed to help post-acute providers engage and retain their workforce. In this role you will be responsible for acquiring new accounts and working closely with the account management team to grow existing enterprise accounts, expanding revenue through renewals, upsells, and cross-sells, and ensuring long-term customer value. Through a consultative sales approach, the Solution Executive aligns customer and prospect workforce needs with HealthStream’s Career Network solutions by building trust, credibility, and relationships with key stakeholders. This individual has end-to-end responsibility for the sales process—including prospecting, qualification, positioning, demonstrations, objection handling, negotiation, and closing—in order to meet or exceed assigned sales quotas across both new and existing accounts.

Requirements

• Bachelors degree or higher required.
• Consultative selling experience with a track record of at least 5 years of healthcare sales in highly competitive environments.
• PaaS/SaaS experience preferred
• Deep knowledge of the healthcare marketplace, including buying cycles, key trends, and budget limitations.
• Experience selling into post acute preferred
• Strong presentation skills and executive presence.
• Must have excellent communication skills and the ability to develop C-Suite and VP level stakeholder relationships.
• High level of integrity and professionalism.
• Comfortable working independently and in a team selling environment as part of an empowering, fast paced, results oriented culture.
• Multi-task oriented; works with a sense of urgency and a desire for excellence in performance.
• Enthusiasm and initiative, and ability to operate independently with limited oversight.
• Ability to travel 15 – 25% for key client meetings and conferences
• Must have excellent communication skills and the ability to quickly develop relationships, both internally and externally
• Familiarity with CRM tools such as SalesForce and Hubspot
• Must be able to create and report on data analytics using Excel and PowerPoint
• Proficient use of MS Teams/WebEx
• Team player with positive attitude
• Must have a Hunter/Closer mindset.
• Consultative sales style.
• Strong/Timely follow up skills a must.
• Must be highly accountable for ones own success and able to take ownership of professional self-development
• High emotional intelligence required to succeed in this role
• Ability to work in a dynamic team selling environment through collaboration with trust and comradery.
• Ability to manage long sales cycle.
• Ability to accurately manage sales funnel and forecasting on a weekly basis.
• Ability to articulately position our value proposition through passion and with a connection to the importance of competency.
• Ability to present and demonstrate complex solutions in a way that is compelling & easy to understand in a unique healthcare budget environment
• Highly driven to achieve personal and team quota goals

Responsibilities

• Analyze market opportunities within existing customer accounts and new prospect accounts to drive net-new revenue and expand current relationships.
• Build and maintain trusted advisor relationships with key customer stakeholders to ensure ongoing value realization and long-term partnership.
• Acquire and maintain a deep understanding of solution components, features, functionality, and benefits to effectively support both new sales and existing customers.
• Collaborate with Account Managers and internal teams to develop and execute account strategies that support customer goals while driving portfolio growth across the broader Healthstream suite.
• Devise and execute competitive strategies to protect and grow existing accounts while targeting and unseating competitors.
• Present and demonstrate the value proposition and ROI of assigned solutions to customers and prospects using a consultative approach via Teams/WebEx and in person as appropriate.
• Create and execute an annual business plan aligned to monthly, quarterly, and annual quota attainment across both new and existing revenue.
• Achieve and maintain Product Certification for assigned solutions through HealthStream’s Product Certification Program.
• You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

Benefits

• Medical, Dental and Vision insurance
• Paid Time Off
• Parental Leave
• 401k and Roth
• Flexible Spending Account
• Health Savings Account
• Life Insurance
• Short- and Long-Term Disability
• Medical Bridge Insurance
• Critical Illness Insurance
• Accident Insurance
• Identity Protection
• Legal Protection
• Pet Insurance
• Employee Assistance Program
• Fitness Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees