Solution Engineering, Early Career

Salesforce • Chicago, IL

1d • Onsite

About The Position

The Futureforce University Recruiting program at Salesforce is dedicated to attracting, retaining, and cultivating talent, offering interns and new graduates the opportunity to work on real projects with tangible impact. Salesforce, the #1 AI CRM, focuses on driving customer success through AI and innovation, seeking Trailblazers passionate about bettering business and the world. This role is part of the Success Graduate Program, uniquely designed for early career candidates to gain exposure to various solutions that create business value for customers, offering opportunities to learn from colleagues across the US.

A Solution Engineer, also known as a "Pre-Sales Engineer" or "Sales Consultant," is responsible for presenting product offerings and architecture to prospects and customers, building confidence in the company's technology, and addressing technical objections during the sales cycle. This requires a strong desire to leverage technical and sales skills, including soliciting business requirements, developing technical sales strategies, configuring, and demonstrating solutions that provide business value.

The Solution Engineering (SE) team bridges technology and commercial aspects of the business. SEs are experts in Salesforce's applications, platform, and technology, translating technical capabilities into business impact and value. They primarily collaborate with account teams to ensure customers are confident in using Salesforce for their projects. This involves understanding customer business imperatives through research, discovery engagements, workshops, and stakeholder interactions, then mapping Salesforce's technology to these imperatives to prove how it uniquely addresses customer requirements. This proof can range from simple meetings to complex account strategies involving large teams.

Requirements

• Long-term interest in a client-facing sales career
• Exemplary problem-solving skills and the resourceful ability to take initiative
• You thrive when solving challenges - no matter how large or small.
• You are inquisitive, curious, and approach work with humility, determination, and grit.
• You are passionate about helping people through technology.
• You are a technology enthusiast, excited by constant innovation and re-imagining the future.
• You value inclusivity and equality for all - in your community and where you work.
• This is a Salesforce office-based position which also requires flexibility to travel to customer on-sites

Responsibilities

• Assist with hands-on product workshops and education sessions
• Assist sales teams with product demo design, build, and delivery
• Assist sales teams in responses to customer RFPs and requirements documents.
• Work closely with other groups within Salesforce (e.g., alliances, sales effectiveness, product marketing, etc.) to develop and execute solutions programs and initiatives.
• Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position.
• Cover trade show booth shifts. Responsibilities include answering technical questions and demonstrating Salesforce solutions to customers and prospects.
• Attain quarterly and annual objectives assigned by management.

Benefits

• job shadowing
• mentorship programs
• talent development courses
• benefits and resources to support balance
• AI agents to accelerate your impact
• time off programs
• medical insurance
• dental insurance
• vision insurance
• mental health support
• paid parental leave
• life insurance
• disability insurance
• 401(k)
• employee stock purchasing program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees