Solution Engineer

Taboola • New York, NY

1d • $95,000 - $105,000 • Hybrid

About The Position

As a Solutions Engineer in New York City, you will work closely with Sales and Account Management teams to drive success for Taboola’s worldwide advertisers. You will be responsible for onboarding new Advertisers, monitoring delivery and performance, resolving technical issues, and providing in-depth technical recommendations, best practices and optimization strategies across a book of business. This includes troubleshooting complex database and backend technology issues.
The Solutions Engineer possesses great communication and presentation skills, and ability to understand all technical aspects of our client’s goal and objectives. The Solutions Engineer should be a fast learner and able to ramp up on the changing needs of the platform. Continuous learning and adaptability to change are critical parts of the job.

Requirements

• 3+ years of experience in a Solutions Engineer, Sales Engineer, or Technical Account Manager role
• Experience in tracking implementation methods (e.g., Shopify, WordPress, DCM)
• Experience working experience with SQL, Google Analytics, APIs and Mobile SDKs
• Proven ability to strategically evaluate and drive client success through sales techniques such as effective questioning, objection handling, and competitive selling.
• Strong customer service skills and demonstrated ability to build effective relationships
• Excellent written and verbal communication skills, and ability to translate technical investigations and analysis into actions for non-technical stakeholders

Nice To Haves

• Experience working with Google Tag Manager and mobile measurement partners (e.g., Appsflyer, Adjust, Kochava, Branch)
• Experience with the ecosystem of ad networks, DSPs, audience targeting and technology, ad operations and ad buying
• Experience working experience with JavaScript and CSS/HTML

Responsibilities

• Owning responsibility for end-to-end technical onboarding processes, Taboola pixel implementation, conversion tracking, performance and health analysis.
• Performing technical troubleshooting to identify and proactively solve issues.
• Performing end-to-end campaign performance analysis, and provide delivery and optimization recommendations to cross-functional stakeholders and clients, to increase revenue and KPI attainment.
• Designing methodologies and tools to improve customer service and troubleshooting ability
• Building an in-depth knowledge of Taboola advertising products, and how they can be used to meet a wide range of marketing objectives.

Benefits

• Well-being: Enjoy comprehensive benefits (health, dental, vision, 401k matching), pre-tax commuter benefits, a fully stocked kitchen, and various gym partnerships.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees